Why Denial Prevention Fails and How to Fix It

If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462, ext. 1888 to register.

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This webinar – scheduled for May 8, 2025, at 1 pm ET (12 pm CT, 11 am MT, 10 am PT) – is eligible for ACMPE, ACHE (live only), CPE (live only), PDC (live only) and CEU credit, and will be made available as a recording.

More than 50% of the 450 million claims that are denied each year are overturned. It sounds somewhat promising — but according to Becker’s Healthcare, it costs providers $20 billion annually to do so.

"Yes, these denials ultimately get overturned, but the appeal process is time-consuming, complex, and error-prone for providers,” says Matt Hawkins, Waystar CEO.

Join this session to uncover cutting-edge tactics for preventing denials before they happen. We’ll reveal how organizations are leveraging denial prevention to mitigate staffing shortages, eliminate frontend errors, and maximize their use of data and technology.

This 60-minute webinar will provide you with the knowledge to:

• Develop a proactive denial prevention strategy by identifying common claim errors and leveraging data-driven solutions
• Implement AI and automation tools to streamline workflows, reduce manual tasks, and improve claim prioritization
• Assess the impact of generative AI on the appeals process and determine its effectiveness in reducing administrative burden

Brought to you by Waystar

Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy.

Delivery method: Internet Live Course | Group Internet Based
Learning level: Advanced - Education that builds on an intermediate curriculum, designed to help you synthesize and evaluate complex concepts to create outcome-based solutions.
Learning format: Traditional
Prerequisites: The ability to apply the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes

Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar and complete the session evaluation in order to meet the requirements of the accrediting organizations.

• ACMPE, medical practice administrators in certification and Fellowship through ACMPE
• ACHE, American College of Healthcare Executives Qualified Education
• CPE, Continuing Professional Education for accountants
  • Attendance at the live instructor-led program  
• CEU, generic continuing education credit
• PDC, professional development credits for the Society for Human Resource Management (SHRM)

For detailed continuing education credit information, click here.

**PLEASE NOTE: CEU credit types and totals are listed as a good faith estimate. Actual CEU types and totals offered at time of presentation may vary. Final CEU credit listing will be published on or before the day of the presentation.

Webinars are delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser.

This webinar will be hosted in Zoom Webinars and will consist of a 60-minute presentation and question-and-answer session. You will receive informational emails with instructions to access the live event and related resources, as well as steps to claim continuing education credits.

Review this resource for participating in Zoom Webinars or test your connection here.

This webinar is sponsored by Waystar. There is no registration fee.

Live Instructor Cancellation Policy
If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.

Contact the MGMA Service Center for cancellations or refunds:
Toll-free: 877.275.6462, ext. 1888
Email: service@mgma.org

Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.