NEW! MGMA Training: an exclusive benefit of Organizational Membership.
MGMA Training gives you and your team access to full-spectrum staff training — at no extra cost. That means you can consolidate your training with a single provider, with no need for multiple contracts.
Why use MGMA Training?
- Save Money: Stop paying for third-party compliance training and reinvest
- Easy to manage: Assign role-based training in minutes and track progress effortlessly
- Easy to complete: Your staff gets an email with a direct link so they can get started immediately
- Professional, up-to-date training: MGMA education courses are created and updated by healthcare industry experts.
- Ensure Compliance: Meet new hire and annual training requirements
What's included?
Front Office Training
Ensure patient-facing staff have the skills to manage scheduling, patient communication and revenue cycle processes.
- This Is Where It Starts: Front Office Training. Learn basic and advanced customer service, including scheduling, patient communication, how to read insurance cards, why the revenue cycle starts at the front office, and how to play your part. This interactive course consists of interviews with real front office workers. This course should be part of your onboarding for all patient-facing roles.
Management Education
Certificate courses that equip practice managers with leadership, finance and operational expertise. These courses are ideal for current and aspiring managers and leaders. Courses include:
- Principles of Practice Management - This online program provides a foundation of MGMA-ACMPE's core Body of Knowledge (BOK) domains, including Operations, Financial, Human Resources, and Risk and Compliance management. By completing this course, you’ll gain industry-recognized skills through a certificate and credential (PPMC) approved by the American College of Medical Practice Executives (ACMPE).
- Lean Leadership - This course is designed specifically for healthcare professionals seeking to enhance their practice's operational efficiency, success, and quality. This course provides participants with the skills and knowledge to formulate and manage detailed project plans aligned with their practice's goals. It delves into designing and executing projects that increase efficiency without sacrificing quality, emphasizing practical applications of Lean Six Sigma methodologies in healthcare settings.
Physician Business Training
This course should be made part of all physician onboarding and assigned to all physicians who are responsible for the business objectives of your practice.
- What Docs Don't Get Taught In Medical School: a 7-hour interactive course that teaches physicians the business concepts needed to thrive in a variety of medical practice types. Taught by industry experts, the course also earns physicians 8 hours of CME credit.
Compliance Training For Your Entire Staff
HIPAA, OSHA, revenue cycle and more. These courses meet regulatory requirements. Each course is less than 30 minutes each. They should be made part of all onboarding and assigned annually. With this training package, you may be able discontinue using other providers of standard compliance training and put that money back into your practice!
Compliance courses include:
- HIPAA Essentials for Medical Practices
- OSHA for Medical Practice
- OSHA Bloodborne Pathogens Standard
- Keeping Up With Revenue Cycle Compliance
- Employment Law for Medical Practices
- Revenue Cycle Compliance and Fraud
- Safety First: Keeping Your Workplace Safe
- Dealing With Disruptive Patients
- Diversity, Equity, and Inclusion in the Healthcare Workplace
- Healthcare Fraud, Waste, and Abuse
- Establishing and Maintaining a Healthcare Compliance Program Controlling
- Healthcare Workplace Violence
- An Overview of Culturally Competent Care
- Sexual Harassment in the Workplace
When can we start using MGMA Training?
- Current Members: MGMA Training is rolling out to current MGMA Organizational Members concurrent with your organization's renewal cycle. Check with your account manager for more details on how and when you can get started.
- New Members: MGMA Training is included with your membership and will be available immediately after you join. Learn more about Organizational Membership