Managing chronic care populations: Improve health & contain costs

Insight Article

Patient Engagement

Population Health

Value-Based Operations

Meredith Esonis CMA
Sue Feury MBA
Healthcare in the U.S. continues to move from volume-based care to value-based care. In the process, managing chronic disease has become both a universal imperative and a foundational element of a patient-focused population health program.

Leaders of many physician groups—including those partnered with multi-hospital systems—look for a solid, practical approach to chronic care management. Though difficult, practices are changing up their organizational structure to support alternative payment models that reward maintaining a healthy population.

This paper, a joint effort between Virence Health and Physicians Medical Center, PC, used a real-world example of how PMC introduced a successful population health program into its culture and, by doing so, made the shift to proactive, team-based care, allowing them to leverage their data and improve the lives of their patients.


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About the Authors

Meredith Esonis CMA
Solution Consultant Virence Health

Meredith Esonis is a medical assistant with 30 years of healthcare experience, including in-depth expertise in NCQA’s Patient Centered Medical Home model. Meredith, a clinical consultant at Virence Health, is responsible for helping practices understand how technology can help them achieve industry-leading outcomes and support their transformation to value-based care.

Sue Feury MBA
Sr. Product Marketing Mgr. Virence Health

Sue Feury has 20 years of experience in healthcare. She began her career as a process engineer in biotech. After
earning her MBA at the Tuck School of Business at Dartmouth, she held roles in product management and marketing
at analytical instrumentation and cardiac device companies. In her current role as a senior product marketing
manager at Virence Health, Sue has studied how industry-leading practices leverage technology to improve provider
efficiency, care quality, and financial performance and thrive under value-based care models.


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