Insights: Unintentional bias, LGBTQ patient care and workplace diversity

In this diversity-focused episode of the MGMA Insights podcast, we discuss the problems of unintentional bias in hiring practices, improving care for LGBTQ patients and equality for women in leadership roles.

Experts interviewed include:

• Steve Marsh, President, The Medicus Firm
• Linda J. Carpenter, PhD, CEO, Carpenter Smith Consulting
• Jesse Ehrenfeld, MD, MPH, FAMIA, FASA Director, Vanderbilt Program for LGBTQ Health, Vanderbilt University Medical Center

Here are some of the links and references from this week’s show:

• Companies with more female executives make more money—here's why 
• The Cost of Unconscious Bias in the Workplace 
• Pride in care delivery: Bridging equity gaps for LGBTQ patients
• Is This How Discrimination Ends?
• HRC Releases Healthcare Equality Index
• Steps to success for women leaders in healthcare: A conversation with Linda J. Carpenter

If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at podcasts@mgma.com.

MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.