MGMA · Engaging Employees During a Time of Crisis
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In this episode of the MGMA Insights podcast, we’re joined by Kimberly Bass, vice president, ambulatory operations, Cooper University Health Care, and Linda Valenti, RN, BSN, MSN/MBA, associate vice president, ambulatory operations, Cooper University Health Care, who discuss achieving better organizational outcomes during times of crisis through highly engaged teams.
Additional resources:
- Leading through crisis: 8 ways to create an atmosphere of psychological safety
- How to improve employee engagement in a post-pandemic environment
- Preparing for healthcare's 'new normal' — Managing and leading through and after the COVID-19 crisis
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The MGMA Insights podcast is produced by Daniel Williams, Rob Ketcham and Decklan McGee.
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