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In this episode of the MGMA Insights podcast, we're joined by Kristin Baird, MHA, BSN, RN, president, chief executive officer, Baird Group, who discusses the true cost of turnover and how to retain staff by keeping them engaged and invested in the organization.
You can hear more from Baird at MGMA's Medical Practice Excellence: Leaders Conference, where she'll co-present a session titled "Be the Leader Nobody Wants to Leave." Click here for more information or to register.
Additional resources:
- How to improve employee engagement in a post-pandemic environment
- Insights: Solving the patient experience mystery with the power of the first call
- Staffing the Medical Practice
This episode is sponsored by:
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The MGMA Insights podcast is produced by Daniel Williams, Rob Ketcham and Decklan McGee.
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