Advanced Practice Provider (APP)
Also referred to as: Advanced practice practitioners, nonphysician providers (NPPs), physician extenders, mid-levels, etc.Advanced practice providers are specially trained and licensed providers who can provide medical care and billable services. Examples of advanced practice providers include audiologists, certified registered nurse anesthetists (CRNAs), dieticians/nutritionists, midwives, nurse practitioners, occupational therapists, optometrists, physical therapists, physician assistants, psychologists, and surgeon assistants.
Note: Residents are not considered advanced practice providers in the MGMA data sets.
Ancillary Support Staff
Staff who perform support duties for the ancillary services provided by the practice, including clinical laboratory, radiology and imaging, and other medical support services.
Business Operations Support Staff
Staff who perform the business functions of the practice, including general administration, patient accounting, general accounting, managed care administration, information technology, housekeeping, maintenance, and security.
Clinical Support Staff
Staff who perform the clinical support duties of the practice including registered nurses (RNs), licensed practical nurses (LPNs), medical assistants, and nurse’s aides who assist clinical services.
Front Office Support Staff
Staff who perform the front office duties of the practice, including medical reception, secretarial functions, transcription, medical records, and other administrative support.
Hire Rate
The number of individuals hired for a given position, divided by the total number of positions within a practice.
Turnover Rate
The number of individuals who left a given position, divided by the total number of positions within a practice.