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    Charge-Posting Lag Time

    The number of days between when a patient was seen (date of service) and when the claim was posted for third-party payment.


    A written request for payment submitted to a third-party for services rendered to patients by providers.

    Patient Encounter

    An instance of direct provider to patient interaction, regardless of setting (including tele-visits and e-visits), between a patient and a provider who is vested with the primary responsibility of diagnosing, evaluating, and/or treating the patient's condition, where the provider exercises clinical judgment that may or may not be billable.

    Payer Contract

    An agreement that outlines the terms and conditions under which a payer promises to pay the practice or specific provider for medically necessary services it provides patients.

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