Ask an Advisor Benefits

MGMA’s expertise on a wide range of industry topics

Resources and tools available to MGMA members only




Confidential inquiries and responses
 

Areas of Expertise

For data/survey questions please email surveys@mgma.com
 

We look forward to your questions!

Simply fill out the form and we will contact you within two business days with a response to your question. 

1. I am a member, and I have a question. What should I do?
   The best and quickest way to get advice is to fill out and submit the Ask an Advisor form. This will allow:
   • The Advisor time to do any necessary research before responding
   • Questions to be looked at by multiple advisors if necessary
   • The team to work through the inquiries we’ve received in chronological order, ensuring that all our members get a response as soon as possible
   • The team to include relevant resources (tools, checklists, guides, articles, etc.) in their response
   • Us to ensure that we are giving the best, most up-to-date and thorough advice as possible
2. When will I hear back from someone?
   Your question will be submitted directly to our advisor team and you will receive a confirmation email the day your question is submitted. One of our advisors will then do the necessary research and respond back within 2 business days.
3. Are my inquiries treated confidentially?
   Yes, always. Furthermore, our advice is confidential; we will not inform anybody that you have sought advice from us without your permission.
4. Can I get advice if I am not a member?
   The MGMA Ask an Advisor program is for members only.  Learn more about MGMA membership.
5. Are there other resources available before getting in touch with an Advisor?
   Yes. Visit mgma.com/resources for a wide range of resources and tools to help you get the help you need. 
6. What if nobody gets back to me?
   If you have not received a response within two business days, please contact the MGMA Customer Service Center at 877.275.6462 ext. 1888.

• MGMA's Ask an Advisor program is available for certain categories of MGMA members only. To check eligibility or upgrade your membership, please contact MGMA Customer Service 877.275.6462 ext. 1888 or service@mgma.org. 
• This member benefit provides up to 4 written inquiries per 12-month membership period (one per quarter).
• MGMA membership benefits cannot be shared. Ask an Advisor consultants may only speak with or send information to the person holding the MGMA membership.   
• Due to federal regulations, MGMA Ask an Advisor consultants are not able to provide services to members from foreign countries. 
• If you do not receive an automatic response acknowledging receipt of your request, please check to see if your spam blocker is activated.
• If you have already received a response to your request and need further clarification on the issue, contact the MGMA Ask an Advisor consultant who responded to your original request for follow-up.
• MGMA Ask an Advisor consultants are not attorneys and they cannot provide legal advice. They provide general information which is not a substitute for legal advice.

Ask An Advisor

Do you have a critical question or need help with a complicated medical practice management issue? With MGMA’s Ask an Advisor program, you can depend on our team of experts to provide answers, recommendations and the tools you need to be successful.
 

Ask an Advisor Benefits

	MGMA’s expertise on a wide range of industry topics
	Resources and tools available to MGMA members only
	Confidential inquiries and responses

 

Areas of Expertise

 

Financial Management Government Programs Health Information Technology Human Resources

Operations Management Quality & Patient Experience Revenue Cycle Risk & Compliance

 

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