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    Cristy Good
    Cristy Good, MPH, MBA, CPC, CMPE

    Choosing the right practice ,anagement (PM) system is essential for the success of your medical practice. Our Practice Management (PM) System Evaluation Checklist simplifies the selection process, helping you identify key features and considerations tailored to your unique workflows and goals.

    What’s included in the checklist?

    Clinical management features: EHR integration, patient information management, and document scanning.
    Patient engagement tools: Online scheduling, secure messaging, and patient portals.
    Billing and claims management: Insurance verification, claims tracking, and customizable invoices.
    Scheduling solutions: Multi-provider and multi-location scheduling with real-time updates.
    Reporting and analytics: Pre-built and customizable reports to track financial and operational performance.
    Telehealth capabilities: Video consultations and tool integrations.
    Security and compliance: HIPAA compliance, data encryption, and audit trails.
    Vendor considerations: Cost transparency, reputation, and trial options.

    Why download the checklist?

    This practical, user-friendly resource empowers practice leaders to:

    • Compare software options with clarity.
    • Avoid hidden pitfalls and costly mistakes.
    • Involve key staff in decision-making.
    • Secure a scalable and future-ready PM system.

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    Cristy Good

    Written By

    Cristy Good, MPH, MBA, CPC, CMPE

    Cristy Good, MPH, MBA, CPC, CMPE, is a Senior Industry Advisor at MGMA, with expertise in practice management, healthcare operations, revenue cycle management and project management. She has more than 20 years of experience in medical practice administration and financial management. Prior to joining MGMA, Cristy was a credentialed trainer with EPIC and helped prepare providers for one of the largest EHR implementations. For more than five years, she was an administrator with a large health system where she oversaw the strategic and daily operations for multiple outpatient medical practices and also spent six months working for a private home health agency. In addition, she has more than 10 years of clinical laboratory experience.


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