Patient no-shows and late arrivals present unique challenges for oncology departments, where timely care is crucial to patient outcomes. A clear and consistent policy is essential for minimizing disruptions, maintaining high-quality care, and ensuring equitable access for all patients.
This sample Oncology Patient No-Show Policy offers:
- Clear definitions of no-shows and late arrivals.
- Guidelines for managing patient communication and appointment scheduling.
- Practical steps for addressing repeated no-shows while considering the unique needs of oncology patients.
Use this sample document as a foundation to build or refine your department's approach to handling missed or late appointments. It’s designed to help you optimize provider schedules, support staff efficiency, and ensure patients receive the care they need.