Medical Practice COVID-19 Recovery Toolkit

The first months of the COVID-19 crisis have posed countless challenges for medical practices leaders on the road to reopening.

Now moving into a phase of recovery, practice leaders are focused on restoring patient engagement, visit volumes, revenues and a sense of normalcy — all of which suffered during weeks (and sometimes months) of shutdowns and stay-at-home orders.

To assist in the coming months of recovery, MGMA subject matter experts have assembled a toolkit of crucial considerations and best-practice steps to take to address numerous areas of practice operations, including financial solvency, revenue cycle optimization, marketing, safety and more.

The toolkit includes:

• COVID-19 Recovery Planning Checklist
• COVID-19 Productivity Recovery Calculator
• COVID-19 Recovery: Patient Engagement Flowchart
• Patient engagement best practices and sample scripts

Additional resources

• For regular updates on important issues related to medical group practices’ response to the COVID-19 pandemic, regularly check the collection of COVID-19-related MGMA Stat polls, which provide real-time data on the true impact the crisis has had on the healthcare industry.
   
• MGMA’s full range of tools, content and stories from the COVID-19 crisis can be found in the MGMA COVID-19 Recovery Center, which is also regularly updated with the latest information developing from Washington, D.C., on legislative and regulatory changes regarding the pandemic.