Implementation of Telemedicine Visits in a Pediatric Primary Care Office

Project Summary

Telemedicine is an innovative approach to healthcare. This paper documents one pediatric health care clinic’s process of researching and eventually implementing a telemedicine program for certain patient populations. The stakeholders identified were clinicians, clinical staff, administrative staff, and support staff. The research found that it was beneficial for those patients who met the criteria established by the stakeholders. The clinic found that if commercial payers changed their reimbursement for telemedicine it could expand those patients who could participate in telemedicine. Keywords: telemedicine, telehealth, pediatric care, Idaho, primary care clinic, healthcare.