Based on The Body of Knowledge for Medical Practice Management – 4th Edition, the American College of Medical Practice Executives (ACMPE) exam competencies can help you assess your current level of knowledge in the six domains that define the scope of responsibility of medical practice executives. Each section focuses on a different domain and includes a list of tasks for consideration.
Operations Management
- Design and implement a process improvement program
- Analyze, develop, implement and provide feedback on the strategic plan
- Evaluate present needs, forecast future needs and locate appropriate opportunities for purchasing and asset management
- Develop, adapt and maintain facilities to provide safe environment
- Identify, select and utilize outsourced business services and external expertise
- Identify, develop and manage information technology
- Indicate your current level of knowledge by checking the appropriate box.
- Develop and manage communications, marketing and community relations plans
- Establish, communicate, implement and maintain productivity and compensation benchmarks for physicians and staff
- Monitor physician conduct and performance expectations with the practice's governing body
Financial Management
- Develop, implement and manage the revenue cycle
- Manage Cash Flow
- Manage accounts payable
- Manage the payroll system
- Create and manage budgets
Human Resource Management
- Create, implement and manage a staffing plan
- Direct and manage the retention of clinical and nonclinical staff
- Manage systems, processes and structure for training and development of clinical and nonclinical staff
- Develop, coordinate and implement staff compensation and benefit plans
- Evaluate the performance of staff
Organizational Governance
- Facilitate the corporate legal structure and governance for the organization
- Integrate the corporate mission, vision and values statement into the organization's culture
Transformative Healthcare Delivery
- Performance objectives for successfully navigating the latest innovations for care models, payment models, organizational models and emerging technologies.
Risk and Compliance Management
- Create, implement and maintain a risk management plan to provide a safe environment
- Develop, implement and maintain policies and procedures to prevent or minimize the impact of adverse events
- Develop, implement and maintain a compliance program for federal and state laws and regulations
- Comply with necessary accreditation and licensure requirements