Kem Tolliver, FACMPE, CPC, CMOM, is a seasoned healthcare professional with a distinguished career marked by exceptional achievements and unwavering commitment to the field. As a co-author of "Revenue Cycle Management: Don't Get Lost in the Financial Maze," Kem has demonstrated her expertise in navigating the complex financial landscape of medical practices. Her outstanding leadership as a manager has earned her medical practices the MGMA Better Performing Practice distinction in Accounts Receivable & Collections.
Kem's dedication extends beyond practice management; she has made significant contributions as a thought leader. Serving as Chair of the Practice Management Committee and Government Affairs Committee on the Board of Directors of MD MGMA, she played a pivotal role in advancing member practice improvements and healthcare legislation in collaboration with MedChi, The Maryland State Medical Society. As an Adjunct Professor of Revenue Cycle at Catonsville Community College, Kem imparts her knowledge to the next generation of healthcare professionals.
Her commitment to the community is further exemplified through her extensive professional affiliations, including her role as President of the PG County, MD chapter of AAPC and her co-founding of the Prince George's County Practice Manager's Association. Kem's influence extends to advisory committees, hospital boards, and educational programs, making her a mentor and advocate for the industry. Her exemplary service has been recognized with numerous awards, including MD MGMA's 2016 Outstanding Service Award, the State of Maryland Governor's Volunteer Service Certificate, and the Heart to Hand, Inc. 2019 Heart of Gold Award. With dual B.S. degrees in Healthcare Administration and Organizational Management, as well as prestigious certifications like Certified Medical Practice Executive (CMPE), Certified Professional Coder (CPC), and Certified Medical Office Manager (CMOM), Kem Bio stands as a paragon of excellence in healthcare management and leadership.
Areas of Expertise:
- Revenue Cycle Management and Practice Workflow Assessments with Improvement Plans
- Coding & Documentation Reviews with Corrective Action Plans
- Policy Development
- New Practice Start Up
- Training & Education Development and Delivery
- Software Optimization and Workflow Mapping
- Value Based Payment Model Optimization