As a practice administrator, you're primarily responsible for overseeing the day-to-day operations of your organization including managing staff, handling patient interactions, ensuring compliance with regulations, managing finances and optimizing the overall efficiency to deliver high-quality patient care.
We've heard you and have implemented your feedback to curate a customized experience tailored to YOU and your role. What you do is unique and you need the insights and community to make you successful. We recommend attending these sessions while in Las Vegas:
WS2: Physician Compensation: Best Practices, Strategies, and Tools to Design Plans That Work!
Sunday, March 2, 2025, 12:30 PM – 3:30 PM PDT
This workshop will provide an in-depth exploration of how to develop and update physician compensation plans that enhance recruitment, retention, and physician satisfaction. We will discuss the core values related to compensation, effective communication strategies, best practices for auditing and compliance, as well as MGMA compensation data and benchmarking tools.
MS1: The Starter State of Mind: How an Entrepreneurial Mindset Will Supercharge Your Operations
Sunday, March 2, 2025, 4:15 PM – 5:15 PM PDT
What makes entrepreneurs so special? They dream, they plan, and they start. The good news is that entrepreneurial superpowers aren't reserved for only techies and Ivy grads. With the right mind shift, we can start thinking like entrepreneurs to empower ourselves by creating value for others. In this fun and engaging keynote, speaker and 4x founder, Tim Hines, reveals how emboldening everyone to be a Starter within the organization fosters stronger collaboration, higher performance, solution orientation, greater resiliency, and more overall success. Get ready to challenge the status quo and embrace the entrepreneurial mindset for a future full of opportunities and innovation.
CON102: Bridging Gaps: Chronic Care Management and Value-Based Care
Monday, March 3, 2025, 7:30 AM – 8:30 AM PDT
Learn strategies for patient outreach that streamline value-based care (VBC) initiatives with chronic care management (CCM) services. Through a visualization of real-world data, the audience will tap into unrealized potential within their own organizations to drive additional revenue through leveraging patient-centric CCM to close care gaps.
CON301: Seeing Around Corners: Drive Your Practice’s Future with Data
Monday, March 3, 2025, 10:15 AM – 11:15 AM PDT
Join an interactive session focusing specifically on using real-world appointment data to drive operational efficiencies in your practice. Walk away with actionable insights to increase profitability, improve patient access, and enhance provider satisfaction.
CON303: Tips and Tricks for Improving Staff Recruitment and Retention
Monday, March 3, 2025, 10:15 AM – 11:15 AM PDT
This presentation will showcase examples of innovative ideas that satisfy what workers desire in an employer and in their workplace environment. Attendees will be able to take these tried and true tips and tricks back to their organizations to shake things up and realize improved recruitment and retention.
CON502: Harnessing AI and Automation for Next-Level Healthcare
Monday, March 3, 2025, 1:30 PM – 2:30 PM PDT
Join this talk to learn research-driven approaches to implementing emerging technologies for healthcare marketing that save time, enhance engagement, and humanize experiences. An estimated 60% of providers will use AI automation to mitigate staff shortages by 2027. Join this session so you can develop an automation and AI content strategy for future growth.
CON503: Practice Management Roundtable
Monday, March 3, 2025, 1:30 PM – 2:30 PM PDT
Join fellow healthcare executives in this facilitator-led networking session to discuss current practice management issues and foster connections. This session provides a platform to share best practices and collaborate on solutions to the unique challenges faced by healthcare providers.
CON602: Transforming Operations Through Workforce Optimization
Monday, March 3, 2025, 3:30 PM – 4:30 PM PDT
Using industry best practices and case studies, this session details workforce management optimization to drive significant improvements in efficiency, productivity and overall performance. Participants will explore the fundamental principles of workforce optimization, gaining a comprehensive understanding of how to align staffing models, scheduling techniques and resource allocation with organizational goals and patient care needs.
MS2: The Science of Stuck - Break Through What’s Holding You Back
Tuesday, March 4, 2025, 8:15 AM – 9:15 AM PDT
With 40 million Americans reporting dissatisfaction, stress, burnout, and overwhelm, we need new solutions to help our brain, because when our brains brain better, our lives get better. When you understand how to activate your brain’s capacity for choice, you can get unstuck from anything. We all experience stuckness in our lives—in our relationships, careers, our bodies, habits, and more. We know what we’re supposed to do to move forward, but there always seems to be something blocking the way. Using a potent mix of science-based strategies and stories from her shocking personal journey through addiction and anxiety, Britt quickly cuts through the noise with practical tools you can use today. Attendees will walk away with an actionable, science-based plan to break through stagnation and ignite growth—starting now.
CON701: Using Quality Improvement Tools to Improve OR Efficiency
Tuesday, March 4, 2025, 9:30 AM – 10:30 AM PDT
Process improvement techniques and Lean Six Sigma initiatives are common in healthcare organizations. In the perioperative arena, process improvement studies often examine patient flow before or after the surgery to reduce wait time, discharge the patient faster, or turn rooms over quickly. Improvement science rarely extends inside the operating room. But why? This presentation illustrates a Lean improvement initiative inside the OR to reduce operative time and increase the number of procedures completed.
CON801: Behavioral Health Integration: A Catalyst for Improving Care
Tuesday, March 4, 2025, 10:45 AM – 11:45 AM PDT
Integrated care (IC) is the systematic coordination of behavioral health (BH) services and primary care services. Since physical and BH problems often occur together, integrating care to treat the whole person offers benefits to patients, providers, and health organizations. Participants will gain a better understanding of the benefits of IC, the common models of IC, how to evaluate their practice's readiness, and what to consider in planning and implementing IC, including: defining target goals and approach, understanding the differences between traditional outpatient and primary care BH services, measuring outcomes, and operational considerations in establishing an integrated primary care practice.
CON802: Resist the Urge to Check a Box - Optimizing Discipline
Tuesday, March 4, 2025, 10:45 AM – 11:45 AM PDT
This session will provide true medical practice leadership scenarios — from scheduling/check-in to patient experience and care delivery to post-discharge follow-up behaviors that will help leaders take the practical, tactical application back to their organizations to optimize outcomes. This session challenges organizations to look at their attitudes around compliance or commitment to the expected roles of learners and leaders. While most variance stems from leader behavior, attendees will better understand how to increase the discipline and execution post-training to optimize the investment your organizations make in training and development.