As a practice administrator, you're primarily responsible for overseeing the day-to-day operations of your organization including managing staff, handling patient interactions, ensuring compliance with regulations, managing finances and optimizing the overall efficiency to deliver high-quality patient care.
We've heard you and have implemented your feedback to curate a customized experience tailored to YOU and your role. What you do is unique and you need the insights and community to make you successful. We recommend attending these sessions while in Washington, D.C.:
WS1: Transparency in Coverage - Putting Payer Negotiated Rate Data to Work for Your Practice
Sunday, April 13, 12:30 PM – 3:30 PM EST
This intensive workshop is designed for participants ready to understand and apply payer negotiated rate data to their financial and managed care strategy, and to consider inputs that will help leaders draft and implement a payer contracting strategy for their organization. The session provides an overview of the Transparency in Coverage (TiC) data set for payer negotiated rates. Instructors will guide attendees through a step-by-step process, learning how to query meaningful data and actually put it to work in payer contract negotiations.
WS2: Build Your Annual Revenue Cycle Playbook
Sunday, April 13, 12:30 PM – 3:30 PM EST
This workshop is designed to be highly interactive, featuring roundtable discussions where participants can share their experiences and insights. These discussions will foster a collaborative learning environment, allowing for the exchange of ideas and best practices. Participants will be able to work on real-world scenarios, enhancing their understanding of how to implement revenue cycle strategies effectively.
MS1: Discover the Untapped Value of Human Connection
Sunday, April 13, 4:15 PM – 5:15 PM EST
Companies must attract, engage, and retain top talent in today's fast-paced market to stay competitive. According to BetterUp Labs, employees who feel excluded experience a 25% reduction in productivity and a 50% greater turnover risk. This keynote empowers leaders to unlock the value of meaningful connections to foster belonging, innovation, and opportunities within their organization. Audiences will learn to foster a sense of belonging by leveraging significant connections, broaden their vision by embracing diverse perspectives, and unlock opportunities by discovering untapped possibilities.
CON101: What's New in Payer Contracting?
Monday, April 14, 7:30 AM – 8:30 AM EST
This session will cover reasons to tackle payer contracts, including intangible benefits. We’ll discuss how to get started, including types of payer agreements, identifying your payer contacts, and gathering the data you need. Gain insights into asking for rates that make up for years without any rate increase, ongoing cost-of-living adjustments, and the only acceptable termination and amendment language for payer agreements.
CON102: New Medical Equipment: Buy or Not to Buy
Monday, April 14, 7:30 AM – 8:30 AM EST
In this highly interactive and thought-provoking session, we will objectively and critically examine the most important considerations in making the determination for new medical equipment acquisition. We will discuss financial and operational models whilst providing actionable insights.
CON103: Revving Up RCM with AI and Automation for a Lean Workforce
Monday, April 14, 7:30 AM – 8:30 AM EST
This presentation will explore the organization’s journey implementing an infrastructure built on workforce automation and intelligent analytics that holistically addresses the full lifecycle of revenue cycle processes — from front-end registration to back-end billing and collections — across its hundreds of facilities.
CON301: Preventing Fraud and Embezzlement: What Every Medical Practice Should Know
Monday, April 14, 10:15 AM – 11:15 AM EST
This session will delve into the critical importance of establishing and maintaining robust internal controls within medical practices. The speakers will provide insights into the various forms of occupational fraud and asset misappropriation that can occur in healthcare settings. They will discuss the essential components of an effective internal control framework and share best practices for implementation tailored to the unique needs of medical practices.
CON501: Optimizing the Patient Financial Experience, Start to Finish
Monday, April 14, 1:30 PM – 2:30 PM EST
This presentation will detail practical strategies and continuous improvement methodologies for streamlining processes, enhancing transparency and improving communication to empower patients to navigate their financial responsibilities effectively, reduce bad debt and improve the bottom line. Attendees will gain insights into how to leverage the right technology with staff education and how to develop collaborative partnerships with payers.
CON503: Applying AI for Coding Compliance and Operational Efficiency
Monday, April 14, 1:30 PM – 2:30 PM EST
Providers frequently spend up to two hours each day on documentation — a burden cited by physicians as a leading contributor to burnout. AI shows great promise in helping providers improve coding accuracy and compliance; in reducing the amount of time spent on E/M leveling; and in capturing reimbursement for more of the services they provide. Even so, many physicians have not yet embraced AI-powered solutions, and many more lack awareness in how to assess their needs and evaluate potential solutions. This session will help bridge that knowledge gap.
CON601: Revenue Cycle Enforcement Trends: What Leaders Need to Know
Monday, April 14, 3:30 PM – 4:30 PM EST
The session will explore lack of medical necessity, with sample cases involving urine drug testing, radiology and images services, interventional vascular procedures and pain management; E/M services, with sample cases on upcoding and lack of documentation; misuse of coding modifiers, with sample cases on modifiers -25 and –59; and in appropriate use of incident to billing.
CON602: The ROAD to Success: Avoiding Potholes During Negotiations
Monday, April 14, 3:30 PM – 4:30 PM EST
Discover best practices and the characteristics and actions of better performers in payer contracting negotiations. This presentation is filled with case study examples from various negotiations ranging from small practices to clinically integrated networks and large multispecialty clinics.
CON603: Physician Compensation Planning - the ROI of an Early and Often Approach
Monday, April 14, 3:30 PM – 4:30 PM EST
This session will focus on prioritizing physician compensation planning and exploring the financial return on investment (ROI) opportunities that come from proactively and routinely reviewing and updating your physician compensation plans and methodologies. We will discuss the MGMA compensation benchmarks, as well as tools and best practices that can help you develop successful, data-driven plans.
MS2: Disrupt or Be Disrupted: The Tech and Business Trends You Need to Know
Tuesday, April 15, 8:15 AM – 9:15 AM EST
From artificial intelligence and machine learning to the latest developments in fintech, e-commerce, and digital media, Roben Farzad, journalist and host of public radio’s “Full Disclosure” program, investigates the latest trends and emerging technologies that are shaping the future of business and innovation. While providing expert insights on the evolving business landscape, Farzad points to real-life examples of organizations that are successfully adapting to remain competitive in a marketplace that is rife with change and disruption, and highlights which strategies can be leveraged by other companies looking to do the same.
CON701: Using Microsoft Excel’s® Pivot Table Feature to Analyze a Practice’s Revenue Cycle, Part One
Tuesday, April 15, 9:30 AM – 10:30 AM EST
In this two-part session, you’ll learn how to use Pivot Tables in a medical practice setting to better track collections, analyze reimbursement, collect accounts receivable, and more. You’ll also learn a variety of techniques to filter, sort, group, and manipulate practice data. We’ll also discuss ways to use Pivot Tables to analyze your internal business operations.
CON702: Washington Policy Outlook with MGMA Government Affairs
Tuesday, April 15, 9:30 AM – 10:30 AM EST
In this session, MGMA Government Affairs staff will provide an update on current and potential policy developments impacting medical group practices. The speaker will discuss the latest legislative and regulatory issues covering topics such as Medicare reimbursement, telehealth, quality reporting, and surprise medical billing.
CON801: Using Microsoft Excel’s® Pivot Table Feature to Analyze a Practice’s Revenue Cycle, Part Two
Tuesday, April 15, 10:45 AM – 11:45 AM EST
In this two-part session, you’ll learn how to use Pivot Tables in a medical practice setting to better track collections, analyze reimbursement, collect accounts receivable, and more. You’ll also learn a variety of techniques to filter, sort, group, and manipulate practice data. We’ll also discuss ways to use Pivot Tables to analyze your internal business operations.