Certification

Reach for the gold standard in medical practice management

Capture your industry’s attention with access to ACMPE certificates, Board Certification and Fellowship.

Human Resource Management

Utilizing human resources to achieve & enhance organizational performance

In medical practice management, human resource management requires demonstrating effective staffing strategy, recruitment and retention, training, a performance evaluation process, a personal commitment to enhancing your knowledge base, and compliance with employment law.

Human resource management performance objectives include:

Staffing plans
  • Establish a job classification system that includes position analysis, job descriptions and working conditions.
  • Identify the skills required of competent nonclinical and clinical staff.
  • Perform an interview and give reasons for the decision.
  • Explain why pre-employment screening, background, criminal and reference checks are vital to the selection process.

Clinical and nonclinical staff retention
  • Describe a process to assess and manage employee motivation and teamwork to obtain high performance.
  • Develop a strategy to reduce employee turnover.
  • Create an employee satisfaction survey that measures employee engagement and creates opportunities to enhance the workplace.
  • Explain the benefits of employee assistance programs.

Clinical and nonclinical staff training and development
  • Discuss adult learning styles and delivery methods.
  • Illustrate a policy and procedure that promotes professional development and continuous learning among physicians and staff.

Staff compensation and benefit plans
  • Use market benchmark data to develop a wage and salary strategy that includes merit and cost-of-living increases.
  • Explain the management of effective compensation and benefit administration.
  • Define and discuss insurance, retirement and severance benefits.

Staff performance evaluation
  • Create a performance management review system that includes performance standards, professional development plans, goal setting, schedule for periodic reviews and evaluation tools.
  •  Develop an incentive program.


X

Shopping Cart

Your cart is empty

Subtotal:
X

Checkout

Shipping address same as billing

Grand Total:
Save this card for future use
Saved credit card is required for opt-in to autorenew

Questions? Contact the MGMA Service Center for assistance during checkout or review our return policy for more information.
X

Confirmation

,
,

Total:
Payment:
Balance:
 
Back to top
Loading...