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"Sorry" still matters: Patient communication, apologies still help in protecting, preventing physician lawsuits

Insight Article - December 19, 2018

HIPAA

Patient Engagement

No medical group practice wants to be sued. However, if your practice is sued, it’s important to limit your potential liability.

“Malpractice remains a critical driver in clinical practice,” says Joseph Kahn, Esq., shareholder in Hall, Render, Killian, Heath & Lyman P.C., Denver. It causes many providers to practice defensive medicine to avoid possible litigation down the road.

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About the Author

Cristy Good
Cristy Good MPH, MBA, CPC, CMPE
Sr. Industry Advisor MGMA
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