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      Content by MGMA Staff Members
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      MGMA Business Solutions: Transforming care delivery with innovative staffing approaches
      MGMA Stat - November 19, 2024 result: 36% of medical practice leaders say they will outsource or automate part of their revenue cycle management in 2025.
      Automating and outsourcing medical practice revenue cycle management: Building partnerships for financial success
      Putting the power of scheduling into patients’ hands
      MGMA Member Spotlight: Adam Pople on burnout, resource management and mentorship
      Celebrating a lifetime of leadership: Steve Dickens reflects on career lessons and changes in healthcare
      MGMA Member Spotlight: A journey from real estate to healthcare management with Tulika Vohra
      AI that directly aids patient visits is top priority for medical practice leaders
      MGMA Insights: Unlocking the potential of time-based billing with Dr. Tej Singh
      The value of internships, fellowships and mentoring for medical group practice administration
      MGMA Member Spotlight: ACMPE Forum Representative of the Year Karen Bowman
      MGMA Member Spotlight: Late Careerist Leaders in Healthcare with Christi Siedlecki
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      What to Expect at Leaders Conference on Tuesday, October 8
      MGMA Insights: Harwick Award winner Anu Banerjee on empowering patients through digital health solutions
      Reshaping your medical practice staffing strategies for 2025
      MGMA Insights: Leading from the middle with Lonn McDowell
      Action steps for medical practices facing hurricanes and storm flooding
      MGMA Stat graphic: 72% of medical groups use a group purchasing organization (GPO).
      The strategic advantage of GPOs for medical practices to navigate the age of inflation
      MGMA Member Spotlight: Building resilience for early careerists with Melinda Mastel
      Women in Healthcare: Jenny Reese on empowering physicians and promoting well-being
      Leadership growth: Strategies for better access, revenue enhancement and patient satisfaction
      Women in Healthcare: Building Physician Collaboration Through Transparent Leadership
      Workplace violence - Man yelling at worker
      Effective strategies for de-escalating patient interactions in medical practices
      Jojy Schless
      MGMA Member Spotlight: Jojy Schless on her journey from social work to healthcare leadership
      Elevating medical assistant roles: Expert advice from Don Balasa 
      Sharon Sagarra
      Consultants Corner: Key strategies for optimizing compensation and benefits with Sharon Sagarra
      MGMA Member Spotlight: From front desk to C-Suite with Tracey Schwartz
      MGMA Insights: Stewart Gandolf on the keys to successfully market your medical practice
      William Kenney
      MGMA Member Spotlight: Bill Kenney on developing a successful employee wellness program
      Member Spotlight: Enhancing healthcare outcomes through teamwork and innovation with Lisa Stockdale
      Nearly all medical groups still feeling the squeeze of rising operating expenses
      Andy Swanson
      MGMA Insights: Leveraging face-to-face conferences to elevate medical practice expertise
      Business Solutions: Leveraging AI for a cutting-edge patient experience
      Healthcare workers’ benefit offerings go largely unchanged in 2024
      MGMA Stat results - Physician leadership
      Building a framework to develop a new generation of physician leaders
      MGMA Member Spotlight: Developing and retaining top talent in your medical practice
      MGMA Stat - May 21, 2024 - 28% of medical groups use ambient AI technology to transcribe speech or draft notes.
      Ambient technology’s role in the ongoing AI revolution in healthcare
      MGMA Insights: Mastering the fine art of small talk with Debra Fine
      Consultants Corner: Putting people first for better healthcare outcomes
      ChatGPT and the future of healthcare: A conversation with Dr. Robert Pearl
      Women in Healthcare: A holistic approach to healthcare with Dr. Lucy McBride
      Humanizing healthcare through culture, empathy and technology
      Member Spotlight: Humanizing healthcare through culture, empathy and technology
      Mindful Medicine: Cultivating an open mind when discussing racial disparities in healthcare
      A project meeting around a table in an office setting.
      Healthcare Project Management Toolkit
      Accurately predicting no-shows with advanced analytics to address patient access
      Leveraging innovation and compassion: Insights from Future Five Award honoree Neil Mecwan
      MGMA Insights Podcast
      Women in Healthcare: A Conversation with Adrienne Lloyd
      MGMA Stat 11-07-2023 Graphic
      EHR usability, patient communications and billing outrank AI as top tech priorities at some medical groups
      Building a robust medical coding education program for providers and staff alike
      A successful Leaders Conference, powered by you
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      What to Expect at Leaders Conference on Tuesday, October 24
      MGMA Stat - October 17, 2023 poll
      More job openings, fewer candidates means more time spent by medical group leaders on recruitment
      MGMA Stat: 48% of medical groups are on target for their expected productivity for the year. October 10, 2023 MGMA Stat poll, 353 responses
      Medical groups’ productivity still struggling in 2023 amid staffing shortages
      Interviewing
      Medical Group Interviewing Toolkit
      National Hispanic Heritage Month
      What you should know about Hispanic Heritage Month in healthcare
      What do payers think about the future of APM adoption?
      Medical group leaders describe evolving responses to the dual challenges of staffing, rising expenses in 2023
      MGMA Stat
      The top priorities for medical group leadership development in 2023
      Behavioral health care integration continues in medical groups’ post-pandemic world
      Medical groups prepare as a summer COVID mini-surge spills over into fall
      Consultants Corner: Dr. Chris Senkowski on rural healthcare, physician leadership and challenges in coding and reimbursement
      Patient no-shows holding steady at medical groups in 2023
      MGMA Stat
      Is an in-house leadership development program right for your medical group?
      Heritage Months
      Heritage months and healthcare: It’s about our patients and ourselves
      Disability Pride Month
      What is Disability Pride Month?
      Create and sustain a successful leadership development institute
      MGMA Stat - 76% of medical groups reported impacts from drug supply shortages in 2023, per a June 27, 2023, poll.
      Drug supply shortages still widespread across medical groups
      Pace of employee benefit additions cools in medical groups in 2023
      MGMA Stat: Measuring the Impact of the COVID-19 Pandemic
      Medical practice managers focused on building their leadership traits in 2023
      May 16, 2023 MGMA Stat poll
      Nearly half of medical groups tie physician compensation to quality performance
      Everyone wants to hold onto their physicians and reduce turnover, but a new MGMA Stat poll suggests these efforts need to be formalized with metrics and the right stakeholders.
      Formalizing your physician retention strategies amid worsening shortages
      Measuring the rising costs of health IT compliance in medical groups
      Mask requirements remain in half of medical groups three years into COVID-19
      Healthcare’s labor pains supplant COVID-19 as key reason for diversity work stalling
      MGMA Stat contract, locums work
      Healthcare’s staffing shortage sees ongoing demand for contract, locum tenens work in 2023
      Foundational benchmarks and KPIs for medical practice operations in 2023
      All healthcare leaders make time for professional growth — here are 10 of MGMA’s top resources
      Optimizing provider staffing, patient scheduling and communication for improved patient access
      Activating patients for necessary care and visit adherence
      Catalyst Medical Group
      Improving medical practice culture through best practices in data standardization and visualization
      What’s your 2023 resolution for improving patient experience in your medical group?
      The Great Resignation and healthcare executives: Who’s going to fill their shoes?
      MGMA Stat
      What’s holding back medical group productivity? It’s people more than the pandemic
      Having trouble hiring practice staff? It might be time to update job descriptions
      Telehealth utilization and patient demand in 2023: Best guesses and best practices
      MGMA Stat
      Amid staffing shortages, it’s time to help patients help themselves via self-service tools
      MGMA Stat
      Where do you see your practice going? A vision statement can help guide you
      How medical practices are adapting to the surge in demand for behavioral health services
      Building a bench of next-generation medical practice managers
      Burnout-driven physician resignations and early retirements rising amid staffing challenges
      MGMA poll: An almost universal financial pinch on medical practices as inflation rises
      Getting a handle on quality and value-based analytics in your medical group practice
      Digital check-in can boost patient satisfaction and practice efficiency amid staffing shortages
      Outsourcing, automation may provide help to short-staffed practices
      Employee engagement
      Mitigating the many costs of turnover by investing in leadership
      Leveraging value-based care data analytics to improve outcomes
      From analytics to execution: Starting a new ambulatory network
      As compensation competition continues, medical group leaders say staff turnover not easing up yet
      Omicron and staffing woes weigh heavily on medical practice COVID-19 vaccination policies
      Doral Davis-Jacobsen
      Developing your medical group’s value proposition to support payer contract negotiation strategy
      Getting physicians onboarded, aligned and engaged
      Achieving success in a physician-led ACO
      Strategies for accurately and compliantly coding for HCCs and E/M changes
      One year into COVID-19 vaccinations, most medical practice workers are protected
      Even as COVID-19 pandemic eases, a physician burnout epidemic continues
      Staffing, uncertainty among top pandemic challenges for medical groups heading into 2022
      With emergency resources strained, it’s time to be prepared for disaster
      Moving the needle: FDA approval prompts more COVID-19 vaccine requirements for healthcare workers
      More than half of practices report credentialing-related denials on the rise in 2021
      Most practices raising starting physician salaries rather than boosting bonuses, loan assistance
      COVID
      What we learned in a healthcare crisis: Current patterns in value-based care
      From cyberattacks to planned outages, medical practices need a plan for EHR or PM system downtime
      The role of a rules engine in transforming the patient care experience
      Beyond the bot: Virtual assistant success in patient engagement and boosting post-pandemic revenue
      Deal or no deal: COVID-19’s impact on the pace of consolidation in healthcare
      Has the drive toward diversity stalled during the COVID-19 pandemic?
      Navigating the physician compensation impacts from E/M office visit and 2021 Medicare PFS changes
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      Restoring balance: 2021 E/M changes and the elephant in the room for medical practices
      Bracing for the silver tsunami: Maximizing revenue while facing a shifting payer mix
      How A.I. chatbots are transforming the healthcare revenue cycle
      Nearly half of America’s doctors are busier than ever as COVID-19 recovery continues
      Healing moral injury: What should your strategy to reduce physician burnout look like?
      Podcast
      Executive Session: Navigating a successful merger with leaders focused on being patient-driven
      Is there room to grow with remote patient monitoring as COVID-19 continues?
      Billing and Coding for COVID-19 Toolkit
      Cultivating a culture of learning through mentoring and coaching
      6 keys to addressing denials in your medical practice’s revenue cycle
      Better claims and collections in a post-COVID-19 world
      Updating your game plan for APP compensation
      COVID-19 Vaccine Billing and Coding Reference
      Assembling the next generation of CINs: A patient-centric foundation is still needed for clinically integrated network success
      Measuring the toll COVID-19 took on the physician workforce
      Patients and medical practices staying in touch remains vital as COVID-19 pandemic continues
      MGMA Stat
      Almost one year into COVID-19, patient satisfaction with telehealth growing
      MGMA Stat
      Is the telehealth boom set to continue in 2021? Congress and consumers will help decide
      How your providers and practice staff talk about COVID-19 vaccines might make all the difference
      Keeping patient payments coming despite a sluggish economic recovery
      Are your providers ready for new outpatient coding and documentation standards?
      What healthcare consumers want in 2021
      A computer with a clipboard and a heart on it
      Is more better? How new information sharing rules will affect mental health providers
      Stark Law change may fuel confusion over ancillary compensation
      Strategies to convince hesitant patients to get the COVID-19 vaccine
      Physician compensation plan essentials for 2021 market forces
      New year’s resolution: Optimizing audits of your medical practice’s payer contracted rates
      Navigating to a post-COVID-19 financial reality in healthcare
      COVID-19 vaccine deployment: What’s next as we head into 2021?
      COVID-19 vaccine policy: Is your medical practice ready?
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      Scaling back to bend the cost curve: Getting to total cost of care 2.0
      MGMA Stat 2020 Year in Review: Through Hardships to the Stars
      MGMA Stat
      What medical practices are adding in 2021 to improve patient experience
      2021 Medicare Physician E/M Fee Schedule Analyzer Tool (Non-facility)
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      2021 Medicare Physician Fee Schedule (PFS) Tool (Facility)
      Provider Compensation - Money and Stethoscope
      2021 Medicare Physician Fee Schedule (PFS) Tool (Non-facility)
      MGMA Stat
      Finding “hidden treasure” by uncovering and fixing the sources of claim denials
      MGMA Stat
      The COVID-19 pandemic’s impact on healthcare practice ownership
      Provider-Patient Relationship Termination Toolkit
      Party in a pandemic? How to boost medical practice staff morale for the holidays
      The road to practice excellence: Profitability, productivity, operations and value
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      Remembering Austin Ross (1929-2020), former MGMA Board President
      MGMA Stat poll
      Don’t sweat the small charges: Effective card on file collections amid COVID-19
      “Where’s my vaccine?” Shipment delays disrupt plans for flu vaccine clinics
      COVID-19: Tracking the extra supplies, staff time needed to keep outpatient offices safe
      The most important and effective security tools are your medical practice’s staff
      MGMA Insights Leadership podcast
      Balancing the human touch with digital innovation to enhance patient experience
      Practical steps for remote patient monitoring service line success
      MGMA Insights Business Solutions Podcast
      Prescription affordability and price transparency tools in EHRs
      Reassessing space needs for your medical practice post-COVID-19
      A blueprint to improve the patient financial experience
      The rising price of keeping your practice safe: Managing PPE cost increases
      Battling Bias: Racial bias and its effects on patient care
      Updating check-in policies amid COVID-19 means a fresh take on patient experience
      Battling bias: Circle of chairs
      Battling Bias: Sustaining inclusion through organizational culture
      Empathetic access: The right attitude and less waiting are keys to bringing patients back amid COVID-19
      Thriving in tough and challenging times
      COVID
      Disaster-ready: Rural clinics react to dual threats from deadly storms and COVID-19
      Most COVID-19-related staff compensation cuts were limited, temporary
      Multicolored fingerprints, representing different identities
      Battling Bias: Building diversity in recruiting and hiring
      COVID-19: Pandemic prompted compensation drops for practice executives, managers
      52% of healthcare leaders report their practice has a long-term recovery plan for Covid-19
      Long-term COVID-19 recovery for medical practices: Handling phased reopening and ramping up telehealth
      Medical Practice COVID-19 Recovery Toolkit
      COVID-19 Recovery: Patient engagement best practices and sample scripts
      COVID-19 Recovery: Medical Practice Planning Checklist
      COVID
      COVID-19 Recovery: Productivity Calculator
      Decision-making and battling bias
      Battling Bias: How intuition and unintentional biases can shape how decisions are made
      COVID-19 Recovery: Patient Engagement Flowchart
      Rising above: Telehealth cited as top initiative for helping medical practices through COVID-19
      COVID-19 Employee Temperature Log
      Bringing patients back: What patients want and expect during and after COVID-19
      A blue background with hexagons and white text
      Payer rules, patient ease of use top telehealth challenges for medical practices
      MGMA Stat poll on masks
      Masks remain a top challenge in medical practices’ quest to secure PPE, supplies
      COVID-19’s impact on provider compensation
      COVID
      COVID-19: Sample Letter for Reopening a Practice
      Best practices for primary care telehealth during COVID-19
      As patients slowly return for in-person visits, volumes and revenue remain a major focus for medical practices
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      Addressing cashflow challenges in medical groups during and beyond COVID-19
      COVID
      COVID-19 Medical Practice Reopening Checklist
      A cell phone with a stethoscope on it
      Optimizing your telehealth services during COVID-19 and beyond
      Front office scripting for telehealth during COVID-19
      Reopening During the COVID-19 Pandemic Toolkit
      Should workers with COVID-19 exposure keep working? When should a quarantined worker come back?
      COVID-19: Keeping ‘a unified voice’ across a multispecialty clinic’s operations during the pandemic
      COVID
      Critical Infrastructure Essential Worker Letter Template
      MGMA Insights Podcast
      COVID-19: Did the healthcare system let down providers fighting on the front line?
      COVID-19 Hospital Setting Checklist
      COVID-19 Physician Office Checklist
      COVID-19 Practice Communication Templates
      COVID-19: Flattening the curve for America's elderly patients through quarantine and isolation
      Podcast
      COVID-19: What healthcare leaders need to know about telehealth and the CMS policy changes
      The right tools for the job: Securing personal protective equipment and supplies to treat COVID-19
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      Ask an Advisor: Medical assistants administering injections
      Handling staff shortages in your medical practice amid COVID-19
      COVID-19: How one of Northern California’s largest health systems is responding to the crisis
      Ask an Advisor: Who should a chief nursing officer report to in a large medical group?
      MGMA Insights Podcast
      ‘COVID-19 has pretty much taken over my life’: A practice administrator’s perspective
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      Making a bundle: Unpacking the reality of commercial bundled payments
      Ask an Advisor: APP models for cardiovascular and thoracic surgery programs
      MGMA Stat
      Want to boost employee morale in your practice? Start by listening
      Ask an Advisor: How soon should my medical practice respond to patient complaints?
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      Ask an Advisor: Signing consent to treat forms in a pediatric practice
      Thoughtful man with computer and smartphone
      Building a request for proposal (RFP) for a new EHR system
      MGMA Awarded American Heart Association Workplace Health Achievement Index Award
      Achieving ROI on value-based payer contracts
      Managing your commercial value-based payer contract requirements
      Premium pressure: Practice leaders weigh in on the state of medical malpractice policy costs
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      The value of the ACMPE program: Strengthening your organization through board certification
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      The value of the ACMPE program: An investment in your future
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      The value of the ACMPE program: Expanding your career path
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      The value of the ACMPE program: Am I ready for board certification?
      Out-of-state consultation
      Ask an Advisor: Licensing physicians for out-of-state phone consultations
      Provider Compensation - Money and Stethoscope
      Case study: Renal physician compensation benchmarking for a growing practice
      Controlling your panel: Are physician shortages creating more patients per doctor?
      Telepsychiatry for FQHCs: A boost to patient access and collaborative care
      Adapting to today’s self-service technology
      Getting beyond the hype around artificial intelligence: 9 key takeaways from industry experts
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      When ICE shows up at your clinic or hospital
      Pay to Production Plotter
      Better compensation plans for physician practice success
      Healthcare leaders point to their biggest revenue cycle challenges
      MGMA Stat poll
      Are nontraditional payment options gaining a foothold in medical practices?
      Developing a payer contract termination strategy
      MGMA Stat
      Be the spark: Where healthcare transformation heads after MGMA19 | The Annual Conference
      Benchmarking for Success
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      Embracing risk to succeed in value-based care
      man manipulating a roadmap with the caption strategic planning
      Objectives and obstacles in strategic planning meetings
      A close up of a microphone
      The role of professional intimacy in patient experience
      Executive Session: Interpreting the data behind practice losses with Timothy Smith
      Understanding the major challenges and evolving regulatory landscape facing physician groups
      Working toward real-time data: The community oncology medical home
      Improving patient engagement through check-in technologies
      Podcast
      Executive Session: Digging deeper into the secrets of staffing success
      Podcast
      Executive Session: Jim Trounson on the future for entrepreneurial physicians
      Executive Session: Nate Moore on data in healthcare
      Insights: Key strategies for physician development
      Insights: How to improve patient access while reducing staff burnout
      Insider: Mark Davis on behavioral health integration in a medical practice
      Insider: Elizabeth Woodcock on patient access
      Bill Benjamin on emotional intelligence in a medical practice
      MGMA Insights Podcast
      Insider: Mac Knight and Bill Waters on clinical integration models
      Culture
      Factors of a positive culture
      Insider: Tim Smith on physician practice losses
      Podcast
      MGMA insider: Contracting and compensation in a medical practice
      Financial keys to success
      Steps to stronger cybersecurity
      MGMA Insights Podcast
      MGMA insider: Medical coding essentials for the non-coder
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      Video: Adding partners in value based care
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      Video: Building a lean patient flow system
      MGMA Insights Podcast
      Utilizing patient financing to drive patient experience
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      Video: Coordinating chronic care delivery
      Discover the KPIs to review to improve efficiencies in revenue cycle management
      Q&A with Simon Sinek: Sustaining culture
      disaster preparedness checklist and items
      As Florence bears down on East Coast, a reminder to medical groups to be prepared for disaster
      Ask an Advisor: Can patients waive their rights by posting an online review?
      MGMA Stat poll indicates widespread use of patient wait lists for next-available appointments
      As patients update coverage, who handles your insurance verification?
      The patient experience, from check-in to checkout
      The rationale for charging beyond your highest payer's allowable
      Should you offer self-pay discounts?
      Pre-verifying eligibility and benefits
      Malpractice insurance: 8 considerations before purchasing a policy
      Body of Knowledge Review Series: Risk and Compliance Management, 4th Edition
      Body of Knowledge Review Series: Financial Management, 3.5 Edition - eBook
      Body of Knowledge Review Series: Human Resources, 3.5 Edition - eBook
      Body of Knowledge Review Series: Risk and Compliance, 3.5 Edition - eBook
      Job interview
      Sample Interview Questions for Front Office Staff in a Medical Practice
      Job interview
      Sample Interview Questions for Clinical Positions
      Spanish language good faith estimate resources
      Survey
      Employee Satisfaction Survey Template
      Exit interview
      Sample Exit Interview Questions for a Medical Practice
      Calculator
      2020, 2021 and 2022 wRVU Variance Calculator
      Sample Vaccine Policy and Statement for Patient Retention
      Population Growth Analysis Tool
      Training for a New Provider Checklist
      Medical Practice Pro Forma Template
      2021 E/M Coding Quick Reference and Crosswalk Guide
      Form: Refusal to Consent to Vaccination (Pediatrics)
      Form: Refusal to Consent to Vaccination (Adults)
      Sample Vaccine Policy and Statement for Patient Termination
      Screening Patients for Contagious Disease or Possible Exposure
      2021 E/M Outpatient Office Visit Codes FAQ
      E/M Audit Worksheet (2021 to Present)
      COVID-19: Practicing self-compassion and leadership under pressure during a crisis
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      Modifier Rate Reduction Information Sheet
      Ask MGMA
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