Get the help you need from a live person.
Do you have a critical question or need help with a complicated medical practice management issue? With MGMA's Ask MGMA program, you can depend on our team of experts to provide answers, recommendations and the tools you need to be successful. Simply fill the form below and we will contact you within two business days with a response to your question. For data/survey questions, please email surveys@mgma.com.
Benefits of Ask MGMA
- MGMA's expertise on a wide range of industry topics
- Resources and tools available to MGMA members only
- Confidential inquiries and responses
Areas of Expertise
- Financial Management
- Government Programs
- Health Information Technology
- Human Resources
- Operations Management
- Quality & Patient Experience
- Revenue Cycle
- Risk & Compliance
Frequently Asked Questions
I am a member, and I have a question. What should I do?
For prompt advice, simply fill out the form on this page to submit your question to an MGMA expert. This will allow:
- The MGMA expert time to do any necessary research before responding
- Questions to be looked at by multiple experts if necessary
- The team to work through the inquiries we’ve received in chronological order, ensuring that all our members get a response as soon as possible
- The team to include relevant resources (tools, checklists, guides, articles, etc.) in their response to ensure that we are giving the best, most up-to-date and thorough advice as possible
What if I'm not a member and have a question?
While "Ask MGMA" is a member benefit, we encourage you to still submit your question. We will assist you with your question if it doesn't require membership. If your question requires membership to access an expert, we will provide you with information on the benefits of MGMA membership and how to become a member.
When will I hear back from someone?
Your question will be submitted directly to our team of subject matter experts, and you'll receive a confirmation email the day your question is submitted. One of our experts will then do the necessary research and respond back within 2 business days.
Are my inquiries treated confidentially?
Yes, always. Furthermore, our advice is confidential; we will not inform anybody that you have sought advice from us without your permission.
Are there other resources available before getting in touch with an Expert?
Yes. Visit our Resources page for a wide range of resources and tools to find the help you need.
What if nobody gets back to me?
If you have not received a response within two business days, please contact the MGMA Customer Service Center at (877) 275-6462 ext. 1888.
Disclaimers
- MGMA's subject matter expert support programs are available to MGMA members only, with additional analyst support available to certain categories of membership only. To check eligibility or upgrade your membership, please contact MGMA Customer Service 877.275.6462 ext. 1888 or service@mgma.org.
- This member benefit provides up to 4 written inquiries per 12-month membership period (one per quarter).
- MGMA membership benefits cannot be shared. MGMA's experts may only speak with or send information to the person holding the MGMA membership.
- Due to federal regulations, MGMA experts are not able to provide services to members from foreign countries.
- If you do not receive an automatic response acknowledging receipt of your request, please check to see if your spam blocker is activated.
- If you have already received a response to your request and need further clarification on the issue, contact the MGMA expert who responded to your original request for follow-up.
- MGMA experts are not attorneys and they cannot provide legal advice. They provide general information which is not a substitute for legal advice.