Medical Group Management Association
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About MGMA

Third Place State Affiliate of the Year Award Winner

MGMA is proud to announce the State Affiliate of the Year Award Winners of 2022

Third place winner: Pennsylvania MGMA

Pennsylvania MGMA Strategic Plan 2021-2022

Throughout the year, the Pennsylvania MGMA Board of Directors closely watched and assessed the impact of the pandemic on medical practices and the health system in three varied areas of the state – West [Pittsburgh], Central [State College], and East [Philadelphia]. Each geographic area had a completely different impact throughout 2021.

The Pennsylvania MGMA Board of Directors continued with our three-year strategic plan adopted in 2019, with a greater emphasis on three specific goals for 2021, and as amended for COVID-19 pandemic restrictions.

Pennsylvania MGMA continued its partnership with MGMA to support and promote the shared mission of both organizations. Please refer to our website – - for detailed information.

Goal 1 - Increase membership awareness of MGMA and promote member accomplishments

  • Target two health systems for membership
  • Make students aware of our complimentary Student Membership
  • Target ACMPE and Fellowship Members to earn CEUs through our state and collaborative webinars, Power Lunches, and Virtual Conferences
  • Engage with members through our LinkedIn, Twitter, Facebook, and Instagram channels

Measurement & Result:

  • We secured one of the two targeted health systems for membership which will add 20+ members in January 2022.
  • We ended 2021 with 148 Active Members, an increase of six from the previous year.
  • We increased Organizational Members from 37 in 2020 to 64 in 2021, attributed to an expansion with two existing organizations.
  • We increased our Retention Rate from 62% in 2020 to 66% in 2021.
  • Although COVID restrictions prevented us from formal presentations, we developed and distributed a Student Membership flyer to our contacts at local colleges and universities.
  • In addition to Followers, our Social Media Coordinator prepares a bi-annual report on other important metrics. For this report, we will focus on Followers as compared to 2020:
    • Twitter - Increased by fourteen, to 305.
    • Facebook – Increased by nine, to 124.
    • LinkedIn – Increased by 42% or 72 individuals, to 240.
    • Instagram – Increased by fifteen, to 109.

Goal 2 - Offer educational events to connect members and provide CEUs to ACMPE Members

  • We renamed the “Leader 2 Leader Forum” to “Power Lunch”. Included was time for virtual networking.
  • We held two virtual conferences in 2021.
  • We continued our monthly Collaborative Webinar Series.

Measurement & Result:

Medical practices reported a 10% - 50% staff shortage which contributed to the diminished time available to participate in our webinars and virtual conferences. While webinar attendance was between 35-50%, we saw at least a 25% increase in access to the Handouts page of our website, particularly following an event. This supported our contention that members were interested in our webinars but did not have the time to attend “in-person.”

Goal 3 - Promote ACMPE and Fellowship Certification to membership

  • Ensure each Director works towards ACMPE Certification, at a minimum.
  • Develop a recognition for all ACMPE and Fellowship accomplishments.
  • Communicate the value of Webinars, Virtual Conference, and Power Lunches as continuing education for ACMPE Members
Measurement & Result:
  • In 2020, we created the expectation that each Director would, at a minimum, begin the process to obtain their ACMPE Certification. Of the 15 Directors, nine have a CMPE or FACMPE designation. We continue to monitor the progress of each Director.
  • We held a session during the Virtual programs to promote ACMPE certification. Our ACMPE Representative led this session.
  • Our ACMPE Representative contacted individuals who attained certification and/or Fellowship to congratulate them and to promote our programs eligible for CEUs.
  • We offered programs which enabled ACMPE Members to attain 26.25 CEUs in 2021.

Goal 4 - Develop legislative partnerships, website resources, and offer a Legislative Forum

  • Collaborate with like-minded associations, such as, the Pennsylvania Medical Society.
  • Offer a Legislative session for MGMA to discuss Federal and State Legislative Updates.
  • Offer surveys and track membership ideas for what is important to medical practices; deliver measurable and valuable content.

Measurement & Result

  • We continued our discussion with the Pennsylvania Medical Society on one issue deemed important by our members. Namely, a standardized credentialing Application. We surveyed the members and created a monthly legislative call to assess the potential to impact legislation. We had to postpone continued work on this issue as practice leaders dealt with pandemic-related issues. We will continue the assessment and discussion in 2022.
  • Matt Devino presented a legislative update session at the April Virtual Conference.
  • We held a Power Lunch specific to Credentialing in September 2021.

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