Prior Authorization Strategies and Best Practices to Improve Patient Care and Minimize Administrative Burdens

11/12/2024

Webinar

SKU: 25WEB14

PriceFREE

Formats:

Webinar

Price:

FREE

Available Credits

ACMPE: 1.00
ACHE: 1.00
CEU: 1.00
PDC: 1.00
CPE: 1.00

Description

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If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462, ext. 1888 to register.

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This webinar – scheduled for November 12, 2024, at 1 pm ET (12 pm CT, 11 am MT, 10 am PT) – is eligible for ACMPE, ACHE (live only), CPE (live only), PDC (live only) and CEU credit, and will be made available as a recording.

Prior authorizations (PAs) can often be a major bottleneck, leading to delays in patient care and increased administrative tasks. This webinar will provide actionable strategies to streamline the prior authorization process, ensuring faster approvals and reduced administrative strain. Attendees will learn how automation, data standardization, dedicated staffing, and effective communication can dramatically improve efficiency. Join us to explore best practices that optimize your PA workflow while focusing on key performance indicators that ensure continuous improvement.

This 60-minute webinar will provide you with the knowledge to:

Outline the role of automation and electronic prior authorization in reducing approval times and enhancing patient care
Breakdown the creation of a dedicated team for PA follow-up, as well as the importance of standardizing data collection for more efficient prior authorization processes
Prepare key performance indicators (KPIs) to measure and enhance your PA system’s efficiency

Brought to you by Conifer Health Solutions

Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy.

Continuing Education

Delivery method: Internet Live Course | Group Internet Based
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area.
Learning format: Traditional
Prerequisites: A basic understanding of the topic or knowledge area.
Advance preparation: None
Duration: 60 minutes

Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar and complete the session evaluation in order to meet the requirements of the accrediting organizations.

ACMPE, medical practice administrators in certification and Fellowship through ACMPE
ACHE, American College of Healthcare Executives Qualified Education
CPE, Continuing Professional Education for accountants
- Attendance at the live instructor-led program
CEU, generic continuing education credit
PDC, professional development credits for the Society for Human Resource Management (SHRM)

For detailed continuing education credit information, click here.

**PLEASE NOTE: CEU credit types and totals are listed as a good faith estimate. Actual CEU types and totals offered at time of presentation may vary. Final CEU credit listing will be published on or before the day of the presentation.

Speakers

Courtney Gregory
Senior Director, AR Management Operations, Physician Services, Conifer Health Solutions

Courtney Gregory is Conifer Health’s Senior Director of AR Management Operations, for Physician Services, overseeing all A/R Management and third-party follow-ups for all PRCM clients. She is directly responsible for numerous operational processes. As needed, she also coordinates cross-functionally with other Conifer Health departments to help ensure that all processes and systems under her care are delivering the expected results while remaining mindful of relevant policies and procedures already in place.

Courtney is a seasoned professional with a strong track record in the healthcare industry. She joined Conifer Health in 2023, following a 12-year tenure at Lifepoint Health. Through her dedication and expertise, she gradually and steadily advanced from her first role in medical billing to numerous leadership positions, culminating in a position as Associate Vice President of Revenue Cycle for the Western Division, covering 17 markets in 10 states. A notable achievement was the successful launch of a revenue cycle dashboard, which effectively benchmarked KPIs for markets in real-time. She was also an integral member of the team that generated an extensive, enterprise-wide best-practice guideline roadmap for physician-based revenue cycle management.

An experienced leader, Courtney places people at the heart of everything she does and every decision she makes. With a talent for fostering teamwork, she strives to empower staff, nurturing their growth and helping them to achieve their best outcomes — much like her own journey to her current position.

Her achievements include an MBA in Healthcare Management from Western Governors University, a bachelors degree in Business with a focus on Healthcare Administration from Western Governors University. Courtney is accredited by AAPC for Certified Evaluation Management Coder (CEMC), Certified Professional Coder (CPC), and Certified Professional Biller (CPB).

Michael McMann
Vice President, Client Management Physician Services, Conifer Health Solutions

As Vice President, Client Management, Michael McMann’s proven ability to foster positive client relationships while working collaboratively with his Conifer Health peers and constituents has led to exceptional client reference scores and client development. He leads Conifer Health’s physician revenue cycle Client Delivery team, whose primary focus is comprehensive management of client relationships to ensure high quality outcomes, attentive service, sharp business insights and strategic alignment between Conifer and our client organizations.

Prior to joining Conifer Health, Michael served as Director of Operational Planning, Executive Director of the Regional Doctors’ Offices, and other management roles at the University of Chicago Medicine. Michael was also previously Practice Manager of Orthopedic Surgery at Northwestern Medical Faculty Foundation in Chicago, Illinois. Michael started his career in healthcare as a nurse.

Michael has more than 25 years of healthcare industry experience with a focus on clinical operations, practice management, finance, revenue cycle and project management. He received a bachelor’s degree in interdisciplinary studies with a minor in business administration from Governor’s State University in Illinois.

Technical Requirements

Webinars are delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser.

This webinar will be hosted in Zoom Webinars and will consist of a 60-minute presentation and question-and-answer session. You will receive informational emails with instructions to access the live event and related resources, as well as steps to claim continuing education credits.

Review this resource for participating in Zoom Webinars or test your connection here.

Refund Policy

This webinar is sponsored by Conifer Health Solutions. There is no registration fee.

Live Instructor Cancellation Policy
If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.

Contact the MGMA Service Center for cancellations or refunds:
Toll-free: 877.275.6462, ext. 1888
Email: service@mgma.org

Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.

Explore Related Topics

Revenue Cycle Reimbursement Health Information Technology Business Operations Technology Electronic Health Records Operations Management Practice Efficiency