Insights on Staff Burnout and a Solution That Can Help Reduce Administrative Burden

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If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462, ext. 1888 to register.

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This webinar – scheduled for August 13, 2024, at 1 pm ET (12 pm CT, 11 am MT, 10 am PT) – is eligible for ACMPE, ACHE (live only), CPE (live only), PDC (live only) and CEU credit, and will be made available as a recording.

Your staff are the backbone of your practice, their performance and experience are vital to the success of your business. Unfortunately, we’ve seen rising burnout levels in healthcare staff contributing to feelings of dissatisfaction in their work and turnover, which may negatively impact your business’ operations. To address burnout and its affects head on, providers need to understand the driving forces behind it.

In this session, Claude Royster will share insights from CareCredit’s 2023 Staff Burnout Survey and a related whitepaper “Recognizing Burnout in Healthcare Staff and Ideas for Addressing It,” to thoroughly explore the issue of burnout in the healthcare industry. Claude will discuss the top contributors to burnout, staff attitudes about their jobs, and how a solution like CareCredit can offset some of the administrative burden feeding into burnout.

This 60-minute webinar will provide you with the knowledge to:

• Educate audiences on the key factors driving burnout
• Explore the effects burnout can have on business operations
• Discuss a solution that can enhance the payments process and help reduce administrative burden

Brought to you by CareCredit

Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy.

Delivery method: Internet Live Course | Group Internet Based
Learning level: Beginner - Education designed to provide a general understanding of a topic or knowledge area.
Learning format: Traditional
Prerequisites: None
Advance preparation: None
Duration: 60 minutes

Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar and complete the session evaluation in order to meet the requirements of the accrediting organizations.

• ACMPE, medical practice administrators in certification and Fellowship through ACMPE
• ACHE, American College of Healthcare Executives Qualified Education
• CPE, Continuing Professional Education for accountants
  • Attendance at the live instructor-led program 
• CEU, generic continuing education credit
• PDC, professional development credits for the Society for Human Resource Management (SHRM)

For detailed continuing education credit information, click here.

**PLEASE NOTE: CEU credit types and totals are listed as a good faith estimate. Actual CEU types and totals offered at time of presentation may vary. Final CEU credit listing will be published on or before the day of the presentation.

Webinars are delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser. 

This webinar will be hosted in Zoom Webinars and will consist of a 60-minute presentation and question-and-answer session. You will receive informational emails with instructions to access the live event and related resources, as well as steps to claim continuing education credits.   

Review this resource for participating in Zoom Webinars or test your connection here.

This webinar is sponsored by CareCredit. There is no registration fee.

Live Instructor Cancellation Policy
If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.

Contact the MGMA Service Center for cancellations or refunds:
Toll-free: 877.275.6462, ext. 1888
Email: service@mgma.org

Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.