Skip To Navigation Skip To Content Skip To Footer

    Unlocking Recruitment and Interviewing Excellence: Insights from an Operations Veteran



    SKU: 24WEB04

    Member PriceFREE


    Member Price:



    Please login, add this to your cart and complete the purchase to register.

    If you experience issues registering for this webinar, please email or call the MGMA Service Center at 877.275.6462 ext. 1888 to register.


    Register for the webinar, held on October 18, 2023, at 1 pm ET (12 pm CT, 11 am MT, 10 am PT). This webinar is eligible for ACMPE, ACHE (live only), CME (live only), CPE (live only), PDC (live only), PDU (live only) and CEU credit. This webinar will be made available as a recording.

    In the ever-evolving healthcare landscape, medical groups continue to struggle with the persistent challenge of staffing shortages. An April 2023 MGMA Stat poll underscores this issue, with 56% of medical groups identifying staffing as their foremost obstacle. In the highly competitive healthcare job market, the refinement of recruitment strategies and the execution of impactful interviews are essential for the success of medical practices.

    Join us for an enlightening webinar led by an operations veteran who has extensive healthcare expertise. Explore a wealth of invaluable insights and techniques designed to empower you in optimizing your staff recruitment processes. Discover how to effectively identify and select the most qualified candidates, ultimately ensuring your healthcare team's success well into the future.

    This 60-minute webinar will provide you with the knowledge to:

    • Break down time-tested recruitment techniques tailored to attract qualified candidates and cultivate a resilient talent pool for your medical practice or organization
    • Reorganize your candidate evaluation through structured interviews and clinical competency assessments
    • Distinguish the strategic significance of implementing these recruitment strategies and how they can solidify your healthcare team's success in an intensely competitive job market

    Continuing Education

    Delivery method: Internet Live Course | Group Internet Based
    Learning level: Beginner - Education designed to provide a general understanding of a topic or knowledge area.
    Learning format: Traditional 
    Prerequisites: None
    Advance preparation: None
    Duration: 60 minutes

    Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar or if you watch the recording, respond to the integrated polls in order to meet the interactivity requirement required by accrediting organizations.

    • ACMPE, medical practice administrators in certification and Fellowship through ACMPE
    • ACHE, American College of Healthcare Executives Qualified Education
    • CME, licensed physicians (MD/DO)
    • CPE, Continuing Professional Education for accountants
      • Attendance at the live instructor-led program 
    • CEU, generic continuing education credit
    • PDU, credits for project managers to be used in conjunction with PMI (Project Management Institute)
    • PDC, professional development credits for the Society for Human Resource Management (SHRM)

    For detailed continuing education credit information, click here.

    **PLEASE NOTE: CEU credit types and totals are listed as a good faith estimate. Actual CEU types and totals offered at time of presentation may vary. Final CEU credit listing will be published on or before the day of the presentation.


    Tracy Bird, FACMPE, CPC, CPMA, CEMC, CPC-I
    President, Owner, Medical Practice Advisors, LLC; Consultant, MGMA

    Tracy Bird has more than 40 years of healthcare management and consulting experience in the areas of practice operations, front office workflow, revenue cycle management, coding, documentation, staff training, communications, risk and compliance, policy and procedure development, practice start-ups and workflow redesign for value-based care. Her experience includes work with private practices, hospital-based practices, rural health clinics and FQHCs.

    She is an ACMPE Fellow with MGMA, a Certified Professional Coder (CPC), a Certified Professional Medical Auditor (CMPA), a Certified Evaluation and Management Auditor (CEMC), and a Certified Professional Medical Coding Curriculum instructor (CPC-I). Tracy is co-founder and past president of the NE Kansas Chapter of AAPC, a past president of MGMA-GKC, is the ACMPE Forum Rep for Kansas, and MGMA- Greater Kansas City, and currently serves as the Chair of the Certification Commission for MGMA.

    Technical Requirements

    Webinars are delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser. 

    This webinar will be hosted in Zoom Webinars and will consist of a 60-minute presentation, interactive polls, and a question-and-answer session. You will receive informational emails with login instructions, handout materials and the recording. 

    Review this resource for participating in Zoom Webinars or test your connection here.

    Refund Policy

    This is a member-exclusive webinar. There is no registration fee.

    Live Instructor Cancellation Policy
    If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time.

    Contact the MGMA Service Center for cancellations or refunds:
    Toll-free: 877.275.6462, ext. 1888

    Complaint resolution policy
    Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.

    Ask MGMA
    Reload 🗙