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Optimizing Process Automation and Data Analytics to Boost Operational Efficiency at Scale

Webinar - July 21, 2022

Business Intelligence

Business Operations Technology

Practice Efficiency


07/21/2022 at 1:00 PM to 2:00 PM


Register for the webinar, held on July 21, 2022, at 1 pm ET (12 pm CT, 11 am MT, 10 am PT). This webinar is eligible for ACMPE, ACHE (live only), CME (live only), CPE (live only), PDC, PDU and CEU credit. This webinar will be made available as a recording. 

Healthcare organizations face ongoing challenges from operational inefficiencies and workforce shortages. Too often, they tackle these challenges amid redundant manual processes, siloed data, and bottlenecks that cause further operational challenges. In this case study, learn how a nonprofit research and clinical care center successfully utilized Laserfiche enterprise content management (ECM) technology to implement process automation and data analytic tools. This presentation will explore how to use strategic methods to implement workflow automation across the organization and revamp the most challenging initiatives from the front-end to back-end. Learn how your organization can revamp current operations and provide better patient care without requiring additional workforce. 

This 60-minute webinar will provide you with the knowledge to: 
  • Discover current operational bottlenecks and tools to revamp those time-consuming processes for better staff efficiency  
  • Employ technology-driven operations that are disruption-proof and ensure continuity of care for converting current resources 
  • Produce optimized workflow automation processes so staff can focus on more meaningful work 

Brought to you by Laserfiche

Terms of registration: By registering for a complimentary sponsored educational webinar, participants understand that their contact information, excluding phone numbers, will be shared with the specific sponsor. Please reference their website’s privacy policy






Continuing Education Information

Delivery method: Internet Live Course | Group Internet Based 
Learning level: Intermediate - Education that builds on a basic curriculum, designed to improve your ability to analyze and apply skills learned to a topic or knowledge area. 
Learning format: Traditional   
Prerequisites: A basic understanding of the topic or knowledge area. 
Advance preparation: None 
Duration: 60 minutes  

Claiming Credit: If you wish to claim continuing education credit, you must attend the live webinar or if you watch the recording, respond to the integrated polls in order to meet the interactivity requirement required by accrediting organizations. 

  • ACMPE, medical practice administrators in certification and Fellowship through ACMPE 
  • ACHE, American College of Healthcare Executives Qualified Education  
  • CME, licensed physicians (MD/DO) 
  • CPE, Continuing Professional Education for accountants  
    • Attendance at the live instructor lead program  
  • CEU, generic continuing education credit 
  • PDC, professional development credits (SHRM) 
  • PDU, credits for project managers to be used in conjunction with PMI (Project Management Institute). 
For detailed continuing education credit information, click here.
Grace Nam
Industry Marketing Manager, Laserfiche

Grace Nam is the Industry Marketing Manager at Laserfiche, where she specializes in solving the toughest industry challenges with innovative solutions. She performs market research to revamp processes in the most highly regulated industries — healthcare and manufacturing. Nam empowers industry leaders with her insights, helping organizations implement strategies and strengthen organizational resilience, based on the latest technologies and industry trends. Over the course of her career, Nam experienced firsthand the challenges in adopting new technologies that the healthcare and manufacturing industries face, and how this impacts employee productivity and satisfaction, as well as organization efficiency in the face of shifting customer demand or unexpected disruptions. Prior to her role at Laserfiche, Nam drove strategy as part of the marketing teams at Legrande Health and Crane ChemParma & Energy, among other organizations. She lives in Irvine, California. 


Dr. Inderpal Randhawa
Founder, CEO, & Chief Medical Officer, TPIRC

Dr. Randhawa is a leading clinical academic scientist with five board certifications in transplant immunology, allergy, pulmonology, pediatrics, and internal medicine. He is the Founder, CEO, and Chief Medical Officer of the Translational Pulmonary & Immunology Research Center (TPIRC), a nonprofit corporation located in Long Beach, California, which utilizes applied math, data analytics, biomarker development, and artificial intelligence to treat patients suffering from orphan diseases. Dr. Randhawa is also the founder of TPIRC's allergy division, the Food Allergy Institute, an organization that has successfully induced remission in over 12,000 patients suffering from life-threatening food anaphylaxis. Dr. Randhawa received his medical degree from Northwestern University's Feinberg School of Medicine. After completing a combined internal medicine/pediatrics residency, he completed training in Clinical Immunology & Allergy at UCLA and pediatric and adult pulmonology at UC Irvine – Miller Children's Hospital. Dr. Randhawa has authored over 150 peer-reviewed abstracts, presentations, and research publications and has served as a primary investigator in over 25 clinical trials. 

Colin Wang
Chief of Staff, TPIRC

Colin is TPIRC's Chief of Staff, managing executive projects. Colin is heavily involved in TPIRC's business development, strategic partnerships, and digital marketing transformation. Before TPIRC, Colin came from a manufacturing family business.  


Herman Sandhu
Head of Data Informatics, TPIRC

Herman is TPIRC’S Head of Data Informatics. He has been with TPIRC since the beginning and has played an integral part in the organization’s data processes. He and his team leverage over 150 trillion data points through artificial intelligence (AI) and machine learning to reveal and reinforce predictive patterns. These patterns lead to advancements in care at an unparalleled pace. 

Webinars are delivered live using online web conferencing software, which allows you to interact directly with presenters and colleagues through your web browser.   
This webinar will be hosted in the ON24 Webinar platform and will consist of a 60-minute presentation, interactive polls and a question-and-answer session. You will receive informational emails with log-in instructions, handout materials and the recording.   
View the ON24 Webinar technical requirements page for mobile device information as well as operating system, browser and software requirements. 
This webinar is sponsored by Laserfiche. There is no registration fee. 
Live Instructor Cancellation Policy 
If for any reason MGMA must cancel this program, MGMA will notify participants by email of the cancellation no less than 48 hours prior to the expected start time. 
Contact the MGMA Service Center for cancellations or refunds: 
Toll-free: 877.275.6462, ext. 1888 
Complaint resolution policy 
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar. 


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