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Medical Group Management Association

MPE: Operations Conference

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05/19 at 10:00 AM to 05/21/2022 at 12:00 PM

Friday, May 20

 
7:00-8:00am Cohort Meet-Up: Breakfast
Session Details
8:00-9:00am CON101: Launch a High-Performance Culture with a Workload System
Speaker: Adrienne P. Lloyd, MHA, FACHE, Chief Executive Officer, Optimize Healthcare, LLC; Independent Consultant, MGMA
Session Details
8:00-9:00am CON102: Switching to a Virtual Front Desk and Seeing the Cost Savings
Speakers: Petria McKelvey, chief executive officer, Precision Medical Billing
Session Details
8:00-9:00am CON103: From Idea to Implementation: Successful Strategic Planning
Speakers: Blair Bisher, MHA, chief operating officer and adjunct professor, Sturdy Memorial Hospital and Suffolk University, Sawyer Business School
Session Details
8:00-9:00am CON104: How Do You Measure up?: Dive Into Benchmarking Data
Speakers: Liz Gurley, Data Strategist, Member Services, MGMA, Lauren Jones, Senior Account Manager, Member Services, MGMA
Session Details
9:15-10:15am CON201: Say What?!?: How Our Emotions Impact What We Say and Do
Speakers: Katie Lawrence, MHA, CMPE, director ambulatory optimization, Prisma Health
Session Details
9:15-10:15am CON202: Medical Call Center Design and Optimization
Speaker: Lindsay Myers, MBA, MPH, founder and chief executive officer, Conrad Healthcare
Session Details
9:15-10:15am CON203: The Proof Is in the Data: Get the Most Out of Your Practice Marketing
Speakers: Ty Allen, president and chief executive officer, SocialClimb
Session Details
9:15-10:15am CON204: Best Practices for Medical Groups: Case Studies
Speaker: Davis Creech, Director, HSG Advisors, Beth Simpson, Senior Manager, HSG Advisors, Dov Shapiro, MD Associated Pediatric Partners
Session Details
11:15am-12:15pm CON301: What Physicians Want: How to Retain Physicians and Avoid the Turnover Epidemic
Speaker: Tony Stajduhar, President, Jackson Physician Search
Session Details
11:15am-12:15pm CON302: Driving Provider Productivity Without Disrupting Your Providers
Speaker: Garrett Mann, Managing Consultant, BRG
Session Details
11:15am-12:15pm CON303: Amplify Your Front Office MVP and Improve Practice Revenue
Speakers: Marie Stacks, MHSA, PMP, president, Clinic-ology (a part of Boost Midwest)
Session Details
11:15am-12:15pm CON304: Best Practices in Front Office Staffing and Provider Management: Case Studies
Speakers: Ahmed Danawala, Edge Health
Session Details
2:15-3:15pm CON401: Building Your Bench: DIY Leadership Training to Promote from Within
Speakers: Mike Lyons, PHR, human resources director, Austin Retina Associates
Megan Odell, CMPE, MHHR, director of patient satisfaction, Austin Retina Associates
Melissa Hartig, COE, director of finance and compliance, Austin Retina Associates
Session Details
2:15-3:15pm CON402: 19 Massive Telehealth Learnings After 4,000,000 Visits in 2021
Speakers: Matt McBride, co-founder and chief executive officer, Mend
Session Details
2:15-3:15pm CON403: Elements of a Winning VBC Operational Structure
Speaker: Randolph H. Pirtle, MHA, FACMPE, chief executive officer, Blue Ridge Medical Center
Session Details
2:15-3:15pm CON404: Achieving Operational Efficiencies in Medical Practices
Speakers: Merrie Wallace, Boostlingo, Reid Conant, MD, Chief Medical Information Officer, Nuance Communications, Kristy Gleaton, LDO, ABOC, NCLE, Vice President, Operations, Thomas Eye Group, Ivy Spadone, MS, PA-C, Chief Operations Officer, Northern Nevada HOPES, Philip Allard, Chief Operating Officer, Urban Health Plan
Session Details
3:30-4:30pm CON501: Here, There and Everywhere: Engaging Employees in a Hybrid World
Speaker: Beth Austin, vice president, operations, Spectrum Management Services Company
Session Details
3:30-4:30pm CON502: Going Beyond Your Numbers: Real-time and Comparative Data Analytics
Speaker: Liz Parker, Healthcare Data Strategist, Member Services, MGMA, Lauren Jones, Senior Account Manager, Member Services, MGMA
Session Details
3:30-4:30pm CON503: A Road Map for Compliance Planning
Speaker: Marcia L. Brauchler, MPH, CPC-I, FACMPE, CPHQ, president and founder, Physicians’ Ally, Inc.
Session Details
   

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