| 7:00-8:00am |
Cohort Meet-Up: Breakfast
Session DetailsACMPE : 1.5 | AAPC : 1.5 | ACHE : 1.5 | CME: 1.5 | CPE : 1.8| CEU : 1.5 | PDU: 1.5 | PDC: 1.5
Interactive | Basic
Visit with your cohort journey by discussing the key traits that define medical practice excellence with your peers while you enjoy breakfast.
This session will provide you with the knowledge to:
- Discuss solutions to practice challenges
- Identify key attributes that define medical practice excellence.
|
| 8:00-9:00am |
CON101: Launch a High-Performance Culture with a Workload System
Speaker: Adrienne P. Lloyd, MHA, FACHE, Chief Executive Officer, Optimize Healthcare, LLC; Independent Consultant, MGMA
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Traditional | Basic | Comprehension
Operational Excellence
One of the most common reasons employees leave organizations is a feeling of workload imbalance or unfairness in their work unit. Without consistent accountability, organizations are at risk for both inefficient flow and losing their high-performing staff, creating a detrimental impact on their entire practice. By establishing a system with clear expectations and measures for individual and team performance, you can increase engagement, teamwork and productivity, laying the basis for optimal clinical flow. This session will help attendees learn key strategies to hardwire and improve processes and build an engaged team-based culture, while reducing the frequency of workload imbalance and intensity of training new staff.
This session will provide you with the knowledge to:
- Recognize the importance of an accountability culture and how to launch one through Day Zero Conversations™ and a workload system
- Review how to use Lean and Six Sigma tools to refine processes, training, and expectations
- Discuss how to design a clinical staff productivity monitoring system and incorporate it in establishing a culture of accountability across all roles
|
| 8:00-9:00am |
CON102: Switching to a Virtual Front Desk and Seeing the Cost Savings
Speakers: Petria McKelvey, chief executive officer, Precision Medical Billing
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Operational Excellence
Traditional |Intermediate |Analysis
Practices all over the country are learning the innovative steps needed to run an efficient, paperless practice. By virtually handing off your front desk duties and eliminating the cost of associated with having a front desk, this session will how you how to see significant savings for your practice.
This session will provide you with the knowledge to:
- Discover the seven platforms needed to acquire a truly virtual front desk
- Point out which key staff positions are vital for a virtual operation
- Calculate the savings of shifting from a traditionally manned front desk to a virtual front desk
|
| 8:00-9:00am |
CON103: From Idea to Implementation: Successful Strategic Planning
Speakers: Blair Bisher, MHA, chief operating officer and adjunct professor, Sturdy Memorial Hospital and Suffolk University, Sawyer Business School
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Interactive | Intermediate | Analysis
Operational Excellence
In the healthcare setting, taking a great idea and turning it into a reality can be daunting. In this session, the speaker will walk you through his experience converting an academic medical center’s primary care section away from a volume-based model to a value-based model. Attendees will learn how to perform successful strategic planning, start to finish, including the best structure for meetings; how to engage key stakeholders to build consensus and approval; what data is needed; how to fund a population health based primary care model in an AMC setting; how to convert to value-based care and charter workgroups; and how to assess performance in real-time. Attendees will learn a working model for strategic planning process and execution and receive a template to convert a volume-based practice to value, with information on which subgroups are needed to bring to fruition.
This session will provide you with knowledge to:
- Analyze structure, meeting cadence, engagement methods, data and more for successful strategic planning, start to finish
- Outline the funding of a population health-based primary care model in an AMC setting
- Examine crucial areas for a successful conversion to value-based care
|
| 8:00-9:00am |
CON104: How Do You Measure up?: Dive Into Benchmarking Data
Speakers: Liz Gurley, Data Strategist, Member Services, MGMA, Lauren Jones, Senior Account Manager, Member Services, MGMA
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Traditional | Basic | Comprehension
Operational Excellence
Interpret the industry on a national scale with data that helps deliver answers. MGMA's DataDive platform is the industry-leading source for healthcare management data, including compensation, revenue, operations, and more. Once inside the platform, users can carve up data to gain invaluable insights, ultimately helping them understand the industry beyond their practice. In this session, attendees can expect a detailed walk-through of the updated platform, multiple use cases and an open forum to address specific questions.
This session will provide you with the knowledge to:
1.Describe the DataDive platform and filtering options.
2.Discuss how to create reports from DataDive
3.Identify use cases for data in day-to-day operations
|
| 9:15-10:15am |
CON201: Say What?!?: How Our Emotions Impact What We Say and Do
Speakers: Katie Lawrence, MHA, CMPE, director ambulatory optimization, Prisma Health
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Traditional | Basic | Comprehension
Staffing and Human Resources
Just when we think we have seen it all, an employee or patient will surprise us. We might roll our eyes or even feel as if we have lost control of reality. We often forget that, in the mind of that other individual, what they have said or done made complete sense. The best leaders can take such interactions in stride. They navigate an ever-changing industry while inspiring employee engagement and fostering an environment of both high productivity and high-quality care. How? By leveraging emotional intelligence. In this session, leaders will explore the four aspects of emotional intelligence. Recognizing and responding to emotions in a healthy way is a learned skills. Attendees will learn how emotions and thought patterns impact their leadership style, participating in activities to enhance the ability to recognize a variety of emotions in ourselves and others. Leaders will walk away with skills and activities they can bring back to their team members to enhance emotional intelligence in their workplace. The session will explore what motivates different individuals and how understanding one another can drive teams to the next level of performance and achievement. This knowledge helps leaders to better coach their team and results in team members who more fully trust one another, leading to stronger engagement and a greater sense of pride in one’s work.
This session will provide you with the knowledge to:
- Explain how the emotions we feel influence our actions and perceptions of others
- Recognize emotions in others and respond in a manner that fosters growth rather than reinforcing barriers
- Discuss how different individuals perceive the world and are motivated by stimuli to enhance their leadership and interpersonal skills
|
| 9:15-10:15am |
CON202: Medical Call Center Design and Optimization
Speaker: Lindsay Myers, MBA, MPH, founder and chief executive officer, Conrad Healthcare
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Traditional |Intermediate |Application
Patient Access
Medical call centers have been a hot topic in recent years, as patients complain about the nonclinical side of the practice (long hold times, not being able to get through to someone by phone, having to call back multiple times, lack of follow up) despite excellent clinical care. Many practice administrators feel frustrated that they are retraining staff repeatedly and not getting expected results. Many practices have not configured their phones and workflows to prioritize revenue-generating calls and are losing out on patient volume and revenue. If the practice also owns an ASC, the lost opportunity can be even more substantial, as a percentage of new patients are candidates for procedures. This session will share tools and templates for implementing call centers successfully around a key theme: optimizing before you centralize.
This session will provide you with the knowledge to:
- Discover why it's critical to optimize before you centralize
- Produce a culture of accountability — via service level agreements (SLAs) between the clinical side and patient access, codifying service expectations in job descriptions and review processes
- Report metrics that help you make changes stick
|
| 9:15-10:15am |
CON203: The Proof Is in the Data: Get the Most Out of Your Practice Marketing
Speakers: Ty Allen, president and chief executive officer, SocialClimb
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Operational Excellence
Traditional |Intermediate |Analysis
Data-driven marketing has arrived for medical practices. Attendees will see how two medical practices use the latest predictive technology and measurement strategies to grow their revenue and thrive through automated marketing. For years, marketers outside of healthcare have been able to track the results of their efforts down to market segments and actual customers. HIPAA regulations and security concerns have prevented healthcare marketers from using those same tools and tactics. That has now changed, and this presentation will share details on how medical practices can use these cutting-edge tools and attribution processes. Their use of social media, increased online visibility, highly targeted ads, predictive analytics, and detailed tracking down to individual patients — including the revenue generated from those patients — will be highlighted and shared. Attendees wil receive a checklist/cheat sheet on implementing data-driven marketing tactics, as well as case study summaries and contact information for the highlighted practices. The principles and solutions shared in this presentation apply to any practice that spends marketing dollars and wants to truly understand the value and effectiveness of that investment.
This session will provide you with the knowledge to:
- Breakdown how to track your marketing campaigns down to patient name
- Examine ROI to determine marketing spend
- Compare your patient acquisition costs to local and national numbers.
|
| 9:15-10:15am |
CON204: Best Practices for Medical Groups: Case Studies
Speaker: Davis Creech, Director, HSG Advisors, Beth Simpson, Senior Manager, HSG Advisors, Dov Shapiro, MD Associated Pediatric Partners
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Traditional | Intermediate | Application
Operational Excellence
9:15 - 9:40 AM
Session 1: Data Drives the Future of Physician Practice Management: Best Practices for Practice Management Reporting
Speakers: Davis Creech, director, HSG Advisors
Beth Simpson, senior manager, HSG Advisors
9:50 - 10:15 AM
Session 2: Using In-office RT-PCR to Increase Practice Efficiency and Profitability While Achieving Higher Patient Satisfaction and Better Clinical Care
Speaker: Dov Shapiro, MD Associated Pediatric Partners
Join this session to see how practices add operational efficiencies and better care for Medical Practices.
Session one will discuss how mismatches in supply and demand, inadequate management infrastructure, and organizations' willingness to invest capital in practices have steadily increased losses on employed physician networks. The session will describe how health systems must adopt a data-driven management style to pinpoint where these losses start and determine how to fix them. Data will be the key to successful physician networks in the future.
Session two is a case study that will take you through one practice's journey of adopting RT-PCR testing technology for COVID-19, influenza, RSV, and Group A strep, It will show you how the onsite testing system improved efficiencies of care, clinical accuracy, patient satisfaction, and practice profitability.
This session will provide you with the knowledge to:
1.Discover key metrics that need to be reported regularly and incorporated into practice management dashboards
2.Produce physician practice management dashboards for key organization stakeholders
3.Seamlessly integrate RT-PCR into your everyday practice
|
| 11:15am-12:15pm |
CON301: What Physicians Want: How to Retain Physicians and Avoid the Turnover Epidemic
Speaker: Tony Stajduhar, President, Jackson Physician Search
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Staffing and Human Resources
Traditional |Intermediate |Application
An increasing number of COVID-fatigued, burned-out physicians have already or are seriously considering leaving their employers for new ones or retiring early, making effective physician retention strategies critical. Yet, research shows that only a minority of medical groups have formal physician retention programs that are both recognized and valued by the physicians they are trying to retain. Fortunately, physicians have been transparent about what they want most, which include, among other things, improved work/life balance, additional flexibility in their schedules, competitive compensation, and a voice in decisions that affect how they practice medicine. During this interactive session, the speakers will dive into recent survey findings, outline actionable steps that practice leaders can implement to improve their physician retention programs, and discuss practical ways to become employers of choice. The speakers will also discuss why it's critical to anticipate and address future staffing needs earlier to overcome the downside of lengthy vacancies.
This session will provide you with the knowledge to:
1.Outline effective physician retention programs
2.Discover methods to mitigate burnout by learning how and when to include your physicians in the long-term solution
3.Analyze the qualities that physicians value most in an employer
|
| 11:15am-12:15pm |
CON302: Driving Provider Productivity Without Disrupting Your Providers
Speaker: Garrett Mann, Managing Consultant, BRG
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Operational Excellence
Traditional |Intermediate |Analysis
Productivity is still considered a "bad word" for many of today's healthcare providers. Physicians and advanced practice providers (APPs) consistently strive to provide quality care to as many patients as possible. The key to enhancing provider productivity is to minimize disruptions due to operational changes and help providers recognize how their work impacts patient access and the organization's overall financial performance. A deliberate approach to pulling specific improvement levers before others is key to minimizing disruptions. First, share data with providers so that they can identify where they fall in the pack. Second, hold your organization accountable for elevating every opportunity for a patient to be seen. Third, ensure that provider schedules align with patient-facing time expectations. Steps one through three will go a long way toward driving performance improvement with little disruption to the provider's daily practice. These steps will help determine whether template changes are needed to meet productivity targets. When template changes are needed, coupling productivity data with encounter and scheduling data is key. Demonstrate to providers how many additional patients per day/week are needed and where these additional slots can be added to drive productivity.
This session will provide you with the knowledge to:
1.Prepare providers for patient contact, template utilization, and schedule change productivity improvement levers
2.Compare productivity benchmarks that factor in how physicians and APPs practice together (individual vs team expectations)
3.Breakdown scheduling metrics and goals in appropriate staff performance evaluations
|
| 11:15am-12:15pm |
CON303: Amplify Your Front Office MVP and Improve Practice Revenue
Speakers: Marie Stacks, MHSA, PMP, president, Clinic-ology (a part of Boost Midwest)
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Traditional |Intermediate |Application
Patient Access
For each claim your billing team works, there is an opportunity to collect sooner by improving your clinic’s operational workflows on the front end. This interactive session will explore the value of each employee at every step in the patient’s journey and develop an understanding of their impact on the life cycle of the claim. Attendees will receive actionable tools and tips that can be implemented immediately (without the fatigue of change) on how to identify areas for amplifying the MVPs in your practice’s current front office and billing teams. Attendees will be able to build on the best practices that have been used by clinics nationwide to increase cash flow with long term sustainable results.
This session will provide you with the knowledge to:
- Discover how each team member impacts a practice’s life cycle of the claim
- Produce actionable steps that can improve front office workflows and increase efficiency and cash flow
- Manage your clinic’s revenue cycle with monitoring of best practices, from scheduling through final billing
|
| 11:15am-12:15pm |
CON304: Best Practices in Front Office Staffing and Provider Management: Case Studies
Speakers: Ahmed Danawala, Edge Health
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Traditional |Intermediate |Application
Patient Access
For each claim your billing team works, there is an opportunity to collect sooner by improving your clinic's operational workflows on the front end. This interactive session will explore the value of each employee at every step in the patient's journey and develop an understanding of their impact on the life cycle of the claim. Attendees will receive actionable tools and tips that can be implemented immediately (without the fatigue of change) on how to identify areas for amplifying the MVPs in your practice's current front office and billing teams. Attendees will be able to build on the best practices that have been used by clinics nationwide to increase cash flow with long term sustainable results.
This session will provide you with the knowledge to:
- Discover how each team member impacts a practice's life cycle of the claim
- Produce actionable steps that can improve front office workflows and increase efficiency and cash flow
- Manage your clinic's revenue cycle with monitoring of best practices, from scheduling through final billing
|
| 2:15-3:15pm |
CON401: Building Your Bench: DIY Leadership Training to Promote from Within
Speakers: Mike Lyons, PHR, human resources director, Austin Retina Associates
Megan Odell, CMPE, MHHR, director of patient satisfaction, Austin Retina Associates
Melissa Hartig, COE, director of finance and compliance, Austin Retina Associates
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Staffing and Human Resources
Traditional | Advanced | Synthesis
What is the business case for doing leadership development at the frontline level? How do you prepare non-managerial staff for future promotion into management? In this session, attendees will learn how one medical practice built a leadership development program for staff to improve its pipeline of internal management candidates. Presenters will explore the cost and organizational culture reasons for doing leadership development in-house. The presenters will share the business case for providing this training to staff. We will review the content areas to cover with your frontline staff to build their emotional intelligence as leaders. We will review specific topics like feedback, building trust, creating a culture of fun, and how to customize communication for personality. Participants will learn how to translate these topics into engaging exercises that will reinforce knowledge. Attendees will get slides and content they can implement immediately in their own organizations.
This session will provide you with the knowledge to:
- Develop the business case for an engaging DIY training
- Design an engaging training program for emerging and first-time leaders
- Assemble education for the foundational skills that all leaders need
|
| 2:15-3:15pm |
CON402: 19 Massive Telehealth Learnings After 4,000,000 Visits in 2021
Speakers: Matt McBride, co-founder and chief executive officer, Mend
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Patient Access
Traditional |Intermediate |Analysis
This session will explore how to integrate in-person and virtual healthcare solutions to create the highest level of patient satisfaction. Attendees will learn best practices for hybridized healthcare and what has been effective towards the success of a leading telemedicine and AI-powered patient engagement platform. Achieving hybridized healthcare success comes from listening to providers and patients to ensure accessible, affordable care. Attendees will learn how focusing on customer service fosters positive, long-standing engagement and why practices should tailor efforts to the patient's desire for more convenient, consumer-centric care. The session will detail how to achieve ease of patient and provider communication with AI predictability, using technology to reduce administrative burden, increase quality time with patients and improve efficiency.
This session will provide you with the knowledge to:
- Organize telehealth and in-person care offerings for a hybridized healthcare setting with seamless patient experience
- Outline best practices for providing a positive, patient-centered experience throughout the entirety of the virtual visit
- Prepare technological solutions that make telehealth easy to use and accessible for all patients
|
| 2:15-3:15pm |
CON403: Elements of a Winning VBC Operational Structure
Speaker: Randolph H. Pirtle, MHA, FACMPE, chief executive officer, Blue Ridge Medical Center
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Operational Excellence
Traditional |Intermediate |Application
This session identifies all the functional and organizational elements necessary to implement a successful VBC program in your practice. Fundamental concepts are developed that lead to full integration of the elements into a practical approach. Case studies are presented to demonstrate how the elements, working together, produce excellent P4P results and higher revenue.
This session will provide you with the knowledge to:
- Discover the elements of a successful organizational structure that delivers on the promise of population health
- Demonstrate how the elements can work together to target the greatest health needs of a population and better meet them
- Apply the concerted organizational elements through case studies
|
| 2:15-3:15pm |
CON404: Achieving Operational Efficiencies in Medical Practices
Speakers: Merrie Wallace, Boostlingo, Reid Conant, MD, Chief Medical Information Officer, Nuance Communications, Kristy Gleaton, LDO, ABOC, NCLE, Vice President, Operations, Thomas Eye Group, Ivy Spadone, MS, PA-C, Chief Operations Officer, Northern Nevada HOPES, Philip Allard, Chief Operating Officer, Urban Health Plan
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Traditional | Basic | Comprehension
Operational Excellence
Case Study 1: 2:15 – 2:40 pm
Expand Language Access at Your Practices with Virtual Interpretation Solutions
Speaker: Merrie Wallace, Boostlingo, Ivy Spadone, MS, PA-C, Chief Operations Officer, Northern Nevada HOPES, Philip Allard, Chief Operating Officer, Urban Health Plan
Case Study 2: 2:50 - 3:15 pm
Achieve Operational Efficiencies with Ambient Clinical Intelligence
Speakers: Reid Conant, MD, Chief Medical Information Officer, Nuance Communications
Kristy Gleaton, LDO, ABOC, NCLE, Vice President, Operations, Thomas Eye Group
Join this session to see how two practices achieved efficiencies and access for Medical Practices.
The first case study will highlight how Urban Health used virtual and on-demand interpretation to their patients in the New York City area. Using a virtual interpretation technology platform, Urban Health providers are able to use over-the-phone interpreting (OPI) and video remote interpreting (VRI) to communicate with limited English proficiency patients successfully.
The second case study will show how the Thomas Eye Group implemented an ambient clinical intelligence that helped streamline clinic workflows to improve productivity and access and free clinicians of administrative burdens. In this session, you will learn to identify opportunities to increase operational efficiencies and strategies to boost physician satisfaction.
This session will provide you with the knowledge to:
1. Identify opportunities to increase operational efficiencies
2. Discuss how to improve clinician efficiency while simultaneously increasing the quality of care
3. Discuss language access to more of your limited English proficiency (LEP) patients.
|
| 3:30-4:30pm |
CON501: Here, There and Everywhere: Engaging Employees in a Hybrid World
Speaker: Beth Austin, vice president, operations, Spectrum Management Services Company
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Staffing and Human Resources
Traditional |Intermediate |Application
Organizations have grappled with what to do about the thousands of employees who suddenly became remote workers during the COVID-19 pandemic. With the research showing that approximately three quarters of employees wished to continue remote work in some fashion, organizations quickly began to consider arrangements that could meet the needs of both employees and employers. In this session, the speaker will discuss various approaches and provide insight into the hybrid model adopted by a large multispecialty physician practice. In this session attendees will learn strategies for developing a model that balances job functions with employee preferences and aligns with organizational values, as well as approaches to building a positive workplace culture and maximizing employee engagement in a fully or partially remote work environment. The session will detail how remote or hybrid work models can be an opportunity to improve employee productivity and organizational efficiency, and present lessons learned from the approach adopted by a large, multispecialty medical practice.
This session will provide you with the knowledge to:
- Operate a hybrid model that balances job functions with employee preferences and aligns with organizational values
- Manage a positive workplace culture that maximizes employee engagement in a fully or partially remote work environment
- Produce hybrid work models that improve employee productivity and organizational efficiency
|
| 3:30-4:30pm |
CON502: Going Beyond Your Numbers: Real-time and Comparative Data Analytics
Speaker: Liz Parker, Healthcare Data Strategist, Member Services, MGMA, Lauren Jones, Senior Account Manager, Member Services, MGMA
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Traditional | Basic | Compehension
Operational Excellence
Obtaining data is only one piece of the puzzle. Interpreting data is the next step that leaders must prioritize to guide impactful change. DataDiscovery, MGMA's newest analytics tool, collects practice data, compares it against benchmarking data from the industry-leading platform, DataDive, and delivers prescriptive insights on trends allowing real-time interpretations. Attendees will be given an in-depth demo, walk-through scenario-based application, and the opportunity to participate in discussion.
This session will provide you with the knowledge to:
1.Discuss how to interpret real-time data
2.Identify key benchmarks that can be used as key performance indicators
3.Deescribe various benchmarks and dashboards as compared to industry data
|
| 3:30-4:30pm |
CON503: A Road Map for Compliance Planning
Speaker: Marcia L. Brauchler, MPH, CPC-I, FACMPE, CPHQ, president and founder, Physicians’ Ally, Inc.
Session DetailsACMPE : 1 | AAPC : 1 | ACHE : 1 | CME : 1 | CPE : 1.2 | CEU : 1 | PDU: 1 | PDC: 1
Operational Excellence
Traditional | Basic | Comprehension
When healthcare providers sign contracts for payments by third-party payers, they agree to comply with a whole host of federal laws and regulations that pertain to medical practices. This talk provides a valuable roadmap on the important steps a practice administrator can set to become compliant. Explore more with the author of the MGMA Compliance Toolkit, and the MGMA HIPAA Policies and Procedures for Outpatient Providers, and the author of the OSHA Compliance Manual, which has been updated for Covid regulations. Learn about the probability of getting caught for violating a federal regulation and the severity of the fines under the law. The result will be peace of mind that an essential item for your practice has been addressed.
This session will provide you with the knowledge to:
- Learn to answer every provider's question: "What can I go to jail for?"
- Understand the high-risk areas of federal laws, such as the False Claims Act, HIPAA, OSHA and Human Resource regulations.
- Gain take-aways that illustrate the importance for providers of having an effective compliance plan.
|
| |
|