Medical Group Management Association
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Certificate Program: Healthcare Data Analytics – on demand

Webinar -



The certificate program consists of three sections totaling 3.5 credit hours. This program is eligible for ACMPE and CEU credit. While this is a standalone certificate program, it is also part of the MGMA Operations Management Certificate (OMC) credential-bearing program.   

The effective management of physician compensation is complex, requiring sophisticated interpersonal and technical skills. The Healthcare Data Analytics certificate program will provide healthcare leaders with a roadmap to design and implement compensation packages that support the practice’s mission. Benchmarking provides a means to assess the competitiveness of physician compensation. This certificate program will show attendees how to assess which benchmarks are needed for a compensation plan, as well as the practice’s goals and strategies. Through examples of quality management initiatives, attendees will learn best practices to design, implement and measure quality care initiatives that ensure patient safety and the consistent delivery of high-quality care. 

This 3.5-hour program will provide you with the knowledge to:  

  • Establish a physician compensation plan that aligns with organizational goals  
  • Assess physician compensation plans via benchmarking tools 
  • Evaluate performance via analytical processes, such as Lean or total quality improvement programs 

Agenda Details 

  • Establishing a Physician Compensation Plan That Aligns with Organizational Goals 
  • Healthcare Analytics and Benchmarking 
  • Using Quality Initiatives in Daily Operations 

ACMPE Certificate Approved Seminar   
Completion of this program is exclusively eligible for the Healthcare Data Analytics Certificate through the certifying body, the American College Of Medical Executives (ACMPE). Certificates are widely accepted throughout the industry, proving completion and understanding of topic or skill-specific courses. 
Learn more about ACMPE Certificates 

Continuing Education Information
Delivery method: Self-paced study | Internet Activity Enduring Material
Learning level: Advanced - Education that builds on an intermediate curriculum, designed to help you synthesize and evaluate complex concepts to create outcomes-based solutions. 
Learning format: Traditional  
Prerequisites: The ability to apply the topic or knowledge area.  
Advance preparation: None 
Duration: 210 minutes 
Seminar Series Maximum clock hours*  
ACMPE: 3.5 | CEU: 3.5

Claiming Credit:   
If you wish to claim continuing education credit and the certificate of completion, you must pass the associated exam required by the accrediting organizations. Registration for all four exams is included in the certificate program.  

  • ACMPE, medical practice administrators in certification and Fellowship through ACMPE  
  • CEU, generic continuing education unit   

American College of Medical Practice Executives (ACMPE) 
This program is approved as a live learning event for ACMPE continuing education hours. A cumulative total of 50 ACMPE continuing education credit hours is among the requirements for attaining the Certified Medical Practice Executive (CMPE) credential. To maintain CMPE or Fellow status, you must earn 50 hours of qualifying credit hours every three years, of which 30 hours must come from MGMA national, state or local offerings, including 12 from a live learning event. 
Learn more about the ACMPE certification program. 
One ACMPE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25. 
Participants of pre-approved seminars are eligible to receive content specific Certificates through MGMA’s certifying body, the American College of Medical Executives (ACMPE).    
Certificates are the industry acknowledged achievement for time inclusive opportunities to complete an entire course or seminar and have provided paperwork for your resume or employer of completion without on-going requirements to continue demonstrating a skillset. Certificates offered through ACMPE build skills and knowledge in a specific area of practice.    
Eligible for ACMPE Certificate

Continuing Education Units (CEU) 
A certificate of attendance will be provided to healthcare professionals requesting generic CEUs for professional development, certifications through other professional associations or specialty societies. 

One generic CEU credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.

Establishing a Physician Compensation Plan That Aligns with Organizational Goals  
Consultant, Owen Dahl Consulting  
Owen Dahl is a nationally recognized medical practice management consultant with more than 48 years’ experience in consulting and managing medical practices. His expertise includes revenue cycle management, strategic planning, organizational behavior and information systems implementation. Dahl is a recognized national speaker on topics such as Lean, revenue cycle, scenario planning, practice operations, change and disaster preparedness. He is the author of such titles as Think Business – Medical Practice Quality, Efficiency, and Profits and The Medical Practice Disaster Guide Book, and coauthored Lean Six Sigma for the Medical Practice. In addition, he writes and contributes articles that appear in MGMA Connection, Medical Economics, Physicians Practice and several other publications. Dahl received his Bachelor’s degree in hospital administration from Concordia College, Moorhead, Minn., and his MBA from the University of Northern Colorado, Greeley. He has completed doctoral work at NOVA Southeastern University, Fort Lauderdale, Fla.  
Healthcare Analytics and Benchmarking  
Lauren Jones  
Senior Data Strategist, MGMA  
Lauren Jones is MGMA's primary Healthcare Data Strategist. Lauren believes in the importance of advancing medical practice performance in the healthcare industry and considers one of the greatest ways to do this is through benchmarking data.  Previously a practice manager and having worked in healthcare over the last 10 years, Lauren has a unique background with multiple specialties and extensive experience in benchmarking. After applying MGMA benchmarking data to her previous practice, she exceeded their budgeted annual revenue goal by $1.12M in 10 months while also improving their patients' experience scores to almost 100% month-to-month. She has become knowledgeable in operationalizing and analyzing MGMA's DataDive tool and now travels to educate members to better understand how to apply MGMA's data to their own organization. Since joining MGMA and the Organizational Membership Department, Lauren has engaged over 200 organizations helping to better benchmark against MGMA's DataDive Tool.  
Andrew Hajde, CMPE 
Assistant Director, Association Content, MGMA  
With more than 20 years of healthcare experience, Andrew Hajde, CMPE, Assistant Director of Association Content at MGMA, has held numerous high-level operations management positions in the healthcare industry. His most recent role in healthcare prior to working at MGMA was supervising 14 medical practices, with 78 providers and more than 200 employees, for a Fortune 500 healthcare company. The practice specialties he supervised included internal medicine, OB/GYN, urology, endocrinology, radiation oncology, neurosurgery, orthopedic surgery, vein surgery, bariatric surgery, cardio-thoracic surgery and cardiology.    

During his career, he also worked in various operational- and medical billing-related management roles, opened/acquired 25 medical practices, and managed an occupational medicine and rehab (PT/OT) practice. He has many years of experience with strategic planning, benchmarking, revenue cycle, operational improvement, employee/manager development and strategic marketing.  
Using Quality Initiatives in Daily Operations  
Dawn Plested, FACHE, MBA, JD, ESQ 
Consultant, MGMA 
Dawn has an extensive background in healthcare management and consulting. She has experience in operations leadership, value-based purchasing arrangements and innovative payment models, strategic planning, risk and compliance, marketing and communications, employee and physician engagement and management, and policy and procedure development. She has worked with private practices, hospital-based systems, rural health clinics and FQHCs.    

Dawn has an MBA with an emphasis in healthcare and international leadership and a juris doctorate with a health law emphasis. She is licensed to practice law in Minnesota. She is trained in Alternative Dispute Resolution as a mediator and arbitrator. She has spent more than 15 years in a variety of healthcare leadership roles. Her education combined with her broad experience in operations, finance, policy, leadership, marketing, communications and public relations has given her a unique skill set healthcare. This skill set, combined with her experience and education, makes her uniquely qualified to provide expertise in a consulting role.     
On Demand Cancellation Policy 
If for any reason MGMA must cancel this on-demand program prior to the expected expiration date, MGMA will notify participants by email of the cancellation no less than five business days prior to the cancellation. 

Contact the MGMA Service Center for cancellations:
Toll-free: 877.275.6462, ext. 1888
Complaint resolution policy
Please contact the MGMA Service Center toll-free at 877.ASK.MGMA (275.6462) for issues or concerns with this webinar.    


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